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Recover deleted Mozilla account or get refund for cancelled Mozilla VPN

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: robert.b.cowan

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Hello,

I had a yearly subscription of Mozilla VPN, for this there is a 30 day money back guarantee in Germany. I decided on the first day not to use the product and wanted to cancel the subscription and get my money back. Apparently I misunderstood the procedure here and stupidly deleted my Mozilla account. But now I am unable to contact Mozilla to request a refund. Alternatively I would want to use Mozilla VPN for the year in the meantime, but this is also not possible anymore because of my deleted account...

Is there a solution here? So either request the refund of the money or restore the deleted account to be able to use the paid product after all?

Greeting,

Thomas.

Hello, I had a yearly subscription of Mozilla VPN, for this there is a 30 day money back guarantee in Germany. I decided on the first day not to use the product and wanted to cancel the subscription and get my money back. Apparently I misunderstood the procedure here and stupidly deleted my Mozilla account. But now I am unable to contact Mozilla to request a refund. Alternatively I would want to use Mozilla VPN for the year in the meantime, but this is also not possible anymore because of my deleted account... Is there a solution here? So either request the refund of the money or restore the deleted account to be able to use the paid product after all? Greeting, Thomas.

すべての返信 (4)

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same here , its a scam want my money back

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no option to talk to any one , just a run around in help , WHAT A SCAM

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Please cancel due privacy concern and zero use.

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Impossible to get working. Paid in full. Want refund. Never got it working No email address to contact