Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox says my profile is missing

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: MrNonAustralianGuy

more options

Firefox is saying my profile is missing or inaccessible. I have not moved, renamed, or deleted the folder at all. I have to use Google Chrome now. Someone please help!

Firefox is saying my profile is missing or inaccessible. I have not moved, renamed, or deleted the folder at all. I have to use Google Chrome now. Someone please help!

選ばれた解決策

Now it's up and running again.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

Hi Jeremy, you can create a new profile to start Firefox, and then investigate further:

How to run Firefox when your profile is missing or inaccessible

But first, if you haven't restarted Windows since this problem began, please try that as this sometimes is caused by locked files or incomplete permissions.

more options

This morning it did it again. I was kind of frustrated, so I went into the App Data folder and remembered that I had accidentally moved it to my OneDrive. It worked perfectly fine in my OneDrive, until the Microsoft 365 admin made me change my password. That's when it went all wonky.

more options

選ばれた解決策

Now it's up and running again.