Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Passwords dissappeared from PC

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: FredMcD

more options

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab.

On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC.

I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC?

Thank you!

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab. On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC. I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC? Thank you!

選ばれた解決策

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

この回答をすべて読む 👍 0

すべての返信 (2)

more options

選ばれた解決策

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

この投稿は paulie_iwin により に変更されました

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.