Buongiorno, da alcuni giorni sto avendo problemi in apertura Thunderbird.
Da una settimana circa una volta chiuso non era possibile riaprire il software se non aprendo ge… (ulteriori informazioni)
Buongiorno, da alcuni giorni sto avendo problemi in apertura Thunderbird.
Da una settimana circa una volta chiuso non era possibile riaprire il software se non aprendo gestione attività e chiudendo il processo o riavviando il PC
A volte non si apriva nemmeno al primo avvio : in alcuni casi vedevo l'interfaccia grafica comnparire per un istante e poi chiudersi.
Ho provato l'avvio con modalità risoluzione problemi e così sembra aprirsi senza problemi, non ci sono estensioni installate.
Sistema operativo è Windows 10 Pro 64 bit 20H2
Uso Antivirus Norton 360
Thunderbird si aggiorna sempre in automatico, ieri si è aggiornato all'ultima versione 91.9.1 e da allora il problema è meno fastidioso però succede ancora spesso che comapia la schermata di errore di avvio , segnala problema.
La segnalazione del problema è la seguente:
AdapterDeviceID: 0x1912
AdapterDriverVersion: 30.0.101.1339
AdapterSubsysID: 00000000
AdapterVendorID: 0x8086
Add-ons: google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2
AvailablePageFile: 222437376
AvailablePhysicalMemory: 1516974080
AvailableVirtualMemory: 3465379840
BlockedDllList:
BreakpadReserveAddress: 121765888
BreakpadReserveSize: 83886080
BuildID: 20220520005021
CPUMicrocodeVersion: 0xcc
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set
CrashTime: 1653319895
DOMIPCEnabled: 1
FramePoisonBase: 0000004041080832
FramePoisonSize: 65536
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
InstallTime: 1653317197
LauncherProcessState: 0
ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["wups.dll","FWPUCLNT.DLL","AudioSes.dll","devobj.dll","rasadhlp.dll","dnsapi.dll","avrt.dll","propsys.dll","ondemandconnroutehelper.dll","Bcp47Langs.dll","dcomp.dll","dataexchange.dll","winnsi.dll","CoreUIComponents.dll","CoreMessaging.dll","WinTypes.dll","InputHost.dll","textinputframework.dll","WindowManagementAPI.dll","Windows.UI.dll","MMDevAPI.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","DWrite.dll","dxgi.dll","d3d11.dll","usp10.dll","dwmapi.dll","twinapi.appcore.dll","mswsock.dll","directmanipulation.dll","twinapi.dll","mscms.dll","Windows.Globalization.dll","webauthn.dll","winmm.dll","BCP47mrm.dll","GdiPlus.dll","wscapi.dll","winsta.dll","uxtheme.dll","CRYPTBASE.DLL","rsaenh.dll","cryptsp.dll","iertutil.dll","urlmon.dll","profapi.dll","ColorAdapterClient.dll","npmproxy.dll","netprofm.dll","winrnr.dll","nlaapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","netutils.dll","srvcli.dll","wsock32.dll","msi.dll","wininet.dll","sspicli.dll","kernel.appcore.dll","umpdc.dll","msasn1.dll","wldp.dll","winhttp.dll","ntmarta.dll","powrprof.dll","windows.storage.dll","IPHLPAPI.DLL","dbgcore.dll","dbghelp.dll","msimg32.dll","userenv.dll","version.dll","wtsapi32.dll","msvcp_win.dll","clbcatq.dll","oleaut32.dll","imm32.dll","msvcrt.dll","crypt32.dll","ucrtbase.dll","bcrypt.dll","rpcrt4.dll","user32.dll","ws2_32.dll","sechost.dll","gdi32.dll","setupapi.dll","nsi.dll","bcryptPrimitives.dll","psapi.dll","imagehlp.dll","wintrust.dll","msctf.dll","kernel32.dll","ole32.dll","combase.dll","SHCore.dll","cfgmgr32.dll","shell32.dll","win32u.dll","gdi32full.dll","KERNELBASE.dll","advapi32.dll","shlwapi.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","freebl3.dll","nssckbi.dll","nss3.dll","softokn3.dll","ldap60.dll","lgpllibs.dll","prldap60.dll","mozglue.dll"]}
Notes:
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP-
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 77
StartupCrash: 0
StartupTime: 1653319893
SystemMemoryUsePercentage: 63
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20220520005021","version":"91.9.1","vendor":null,"displayVersion":"91.9.1","platformVersion":"91.9.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3962,"virtualMaxMB":4096,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19044,"windowsUBR":1706},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 530","vendorID":"0x8086","deviceID":"0x1912","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"30.0.101.1339","driverDate":"1-21-2022","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Norton 360"],"antispyware":null,"firewall":["Norton 360"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"it","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"IT","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
ThreadIdNameMapping: 4796:"IPC I/O Parent",14688:"Link Monitor #1",3188:"Socket Thread",1692:"Timer",2976:"BackgroundThreadPool #1",16092:"JS Watchdog",14936:"TaskController Thread #0",1560:"TaskController Thread #1",3732:"TaskController Thread #2",11420:"TaskController Thread #3",9908:"Cache2 I/O",11748:"Cookie",8800:"StreamTrans #1",3092:"Worker Launcher",10320:"VsyncIOThread",11816:"IPC Launch",7088:"WindowsVsyncThread",2408:"Compositor",10208:"ImageIO",8568:"IPDL Background",4464:"Permission",7432:"StreamTrans #2",13280:"QuotaManager IO",4600:"IndexedDB #1",5264:"HTML5 Parser",10916:"StyleThread#0",13552:"StyleThread#1",15472:"StyleThread#2",5572:"DOM Worker",15000:"StreamTrans #4",9556:"ImageBridgeChld",11820:"RemoteBackbuffer",2796:"StreamTrans #5",2968:"StreamTrans #7",3540:"ProxyResolution",3872:"mozStorage #1",12500:"mozStorage #2",6676:"TRR Background",10036:"DNS Resolver #1",9352:"Untrusted Modules",10688:"DNS Resolver #2",5460:"PlayEventSound",14672:"ProcessHangMon",10016:"GMPThread",5928:"RemoteBackbuffer",2536:"RemoteBackbuffer",11536:"RemoteBackbuffer",12148:"RemoteBackbuffer",6952:"RemoteBackbuffer",12908:"BgIOThreadPool #1",
Throttleable: 1
TotalPageFile: 3483099136
TotalPhysicalMemory: 4154187776
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 23.40491
Version: 91.9.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994
Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: it
Grazie
Roberto