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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (ulteriori informazioni)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 anno fa

Last reply by FredMcD 1 anno fa

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all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (ulteriori informazioni)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 anno fa

Last reply by FredMcD 1 anno fa

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Constant tab crashes nearly 100+ times per day

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone. For Hardware Acceleration, I've tried to disable and enable and disab… (ulteriori informazioni)

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.

For Hardware Acceleration, I've tried to disable and enable and disable it again with no change. I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results. I do not have an actively scanning antivirus running, nor firewall. I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.

Here's some of the IDs of the last reports: 10 each. Unsubmitted reports:

Report ID Date Crashed b6625188-e622-45fe-b582-d780f2a81e7e 11/9/2018 9:01 PM dce783b7-c0e5-444f-81b8-5bb2f7ae37d9 11/9/2018 9:00 PM 532b7140-f5a0-4097-b2b5-5497491650b2 11/9/2018 8:45 PM 4c92c9b3-9222-4dee-a803-efadb219554c 11/9/2018 8:45 PM d1384f03-4431-45b4-afc8-319dd970c9e0 11/9/2018 8:45 PM b8ce633e-7c89-4bb3-bf34-10bb3c0e7e13 11/9/2018 8:45 PM ca4e1cdc-5883-4f7e-a350-783ba3235769 11/9/2018 8:45 PM f1f0aa76-d462-4c13-a648-49ec3de7d532 11/9/2018 8:45 PM e91459b3-7a13-476c-a99d-3b485c81cf22 11/9/2018 8:45 PM 15fd5607-0adc-4e82-92a5-93f03fa04c8f 11/9/2018 8:45 PM


Submitted reports: Submitted Crash Reports Report ID Date Submitted bp-fdd62174-372d-40e5-be7b-f01140181110 11/9/2018 8:58 PM bp-375c04fe-6db6-48d9-b8b3-b88870181109 11/9/2018 6:38 PM bp-3a5f6f15-80fe-445b-b7a2-742e90181109 11/9/2018 5:59 PM bp-6c26ab83-d418-475f-a783-75cff0181109 11/9/2018 1:00 PM bp-78d286ea-2f20-41b9-ad4b-4c13d0181109 11/9/2018 11:46 AM bp-175874e1-6592-41f1-a96a-194190181108 11/8/2018 1:16 PM bp-c792e875-4ab6-4a46-b7c0-aba780181108 11/8/2018 5:36 AM bp-92e47c41-b613-49ab-952b-23dc40181108 11/8/2018 4:02 AM bp-954db484-9a76-45ff-b705-5ac2b0181108 11/8/2018 3:34 AM bp-644ecdca-2ab3-4146-81e9-c8aef0181108 11/8/2018 3:15 AM

Asked by Sila 1 anno fa

Last reply by Pj 1 anno fa

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Reinstalled windows 7, after firefox installing can't syncing, it is workning but nothing tranferring, i lost everything passwords, bookmarks... i trusted frfox

Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now ne… (ulteriori informazioni)

Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now need to change it

Asked by arss 1 anno fa

Last reply by FredMcD 1 anno fa

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Auto spell check is placing random carriage returns in messages sent using iNotes.

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send… (ulteriori informazioni)

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send when auto spell check is enabled. If we disable auto spell check or use a different browser (Google Chrome and Apple Safari was tested) the problem disappears. The problem seems to disappear for a short time if we clear the Firefox cache.

I've been working with IBM support regarding this problem and they're convinced the problem is related to Firefox. Has anyone else encountered this problem?

Thanks, Bob

Asked by bdushok 1 anno fa

Last reply by jscher2000 1 anno fa

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channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (ulteriori informazioni)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 1 anno fa

Last reply by cor-el 1 anno fa

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yahoo search

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my d… (ulteriori informazioni)

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my default search engine. A few days later, boom- there is yahoo again showing up as the default. This goes on several times a week, and its driving me nuts. If I didnt like yahoo before, I really hate them now. Ive gone through all of your solutions, there is nothing in my extensions or add-ons that shouldnt be there. So why does this continue to happen? I need to get rid of yahoo now. I even ran yahoo through the finder and there is nothing on my laptop for yahoo. Isnt there a script I can look for in firefox that can be deleted or something?? Any and all help is truly appreciated. Thanks in advance.

Asked by SunnySkyez 1 anno fa

Last reply by James 1 anno fa

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Restoring .json bookmarks backup deletes current bookmarks but doesn't import saved ones

Dear experts, I'm trying to restore a .json bookmarks backup produced on a 60.0 firefox installation. When trying to restore it, I select the file, confirm the replace di… (ulteriori informazioni)

Dear experts,

I'm trying to restore a .json bookmarks backup produced on a 60.0 firefox installation. When trying to restore it, I select the file, confirm the replace dialog and press OK. All the existing bookmarks are deleted but no bookmarks are imported. No error message is issued and no bookmarks are imported. No Firefox activity can be seen (no CPU consumption, no network or disk I/O, no increase in RAM used by Firefox). I have even waited 24h just in case, but still does nothing. I do *NOT* receive an "Unable to process backup file message.

I am able to convert the JSON to HTML using https://www.jeffersonscher.com/ffu/bookbackreader.html, but it does not preserve neither the tags nor the folder structure and without the tags to locate the bookmarks they are all but useless.

I'm trying to restore in a laptop running Windows 10 and for the time being, I have no access to any other computer with a different Operating System.

I have tried different Firefox releases including the latest and the 60.3.0esr both 32 and 64 bits editions.

The disk of the PC where the Firefox which produced the backup is broken, so restoring the places.sqlite file or producing another backup or a bookmark export is not an option.

Do you know how can I get this backup restored?

Your help will be greatly appreciated.

Thanks in advance.

Best regards,

Jon

Asked by dev.blh 1 anno fa

Last reply by cor-el 1 anno fa

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Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (ulteriori informazioni)

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!

Asked by balls69bc 1 anno fa

Last reply by Pj 1 anno fa

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Why do upgrades remove all extensions, passwords, etc. I am so tired of having thise issue...

1. There are so many different Firefox versions and they keep adding. Which one is the best??? 2. Every time you upgrade all my data seems to disappear, Extensions, ad… (ulteriori informazioni)

1. There are so many different Firefox versions and they keep adding. Which one is the best???

2. Every time you upgrade all my data seems to disappear, Extensions, add-ons, saved logins which I have saved under Privacy & Security. In addition, why each time I logout, the check-mark I have checked asking to save logins & passwords has to be checked every time I sign in. I assumed that this should remain checked, since if you don't, and make changes, the new login is not saved????

3. Are you behaving as Windows? The reason I changed to your software was that you seemed to be more understanding of customer issues.....

4. It's all very nice to come up with new features, but the features that are now should be working efficiently. Once that occurs, then indeed promote new and better features.

5. Make it easier to understand, i.e., use examples, terminology that is for average users, don't try to impress with all the jargon is used by computers experts. Remember, all customers have different levels of knowledge, so please keep this in mind, PLEASE....

I would appreciate a response to these issues. I am hoping that this will be done in a short time.

Regards,


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Joyce 1 anno fa

Last reply by Pj 1 anno fa

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How to fix "The bookmarks and history system will not be functional"

On one of our machines, we get the message > The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. S… (ulteriori informazioni)

On one of our machines, we get the message

> The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

According to the user, this started after we upgraded the machine to MacOS 10.14 Mojave. We already tried to

  • restart the computer
  • start Firefox in safe mode
  • reinstall Firefox
  • move places.sqlite to have Firefox create a new one
  • create a new profile
  • refresh Firefox
  • granted Firefox full disk access under "System Preferences - Security & Privacy - Privacy"

all without success. I even tried to open places.sqlite with sqlite3, but wasn't able to find any tables, despite the file being +500kb.

The integrity verification of the places database produced the following output:

Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Could not open connection to /home/g001570/Library/Application Support/Firefox/Profiles/scuoog8q.default-1541591890759/places.sqlite: 2153971714

> Task: invalidateCaches - The task queue was cleared by an error in another task.

> Task: checkCoherence - The task queue was cleared by an error in another task.

> Task: expire - The task queue was cleared by an error in another task.

> Task: originFrecencyStats - The task queue was cleared by an error in another task.

> Task: vacuum - The task queue was cleared by an error in another task.

> Task: stats - The task queue was cleared by an error in another task.

> Task: _refreshUI - The task queue was cleared by an error in another task.

This error code (0x80630002) leads me to "NS_ERROR_STORAGE_IOERR". Is this a correct assumption?

I'm wondering whether there are ways to find the original error that caused Firefox to show this error message (like "could not open file xy"), or is there a debug log that can be used to get more information about this problem? What's also puzzling me is the fact that this error persists even with a new profile or a fresh install.

Any help or advice appreciated. Thanks in advance.

Asked by pvitt 1 anno fa

Last reply by cor-el 1 anno fa

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A virus opens at windows start up a Mozilla tab with porn sites and other stuff, and it's colses when I want to maximinize

Out of nowhere, a Mozilla Firefox opened in fundal with some weird name like wqkt12essddfg34sdsdgdse24awsd42312.... and I couldn't maximize. After like 20 seconds it disa… (ulteriori informazioni)

Out of nowhere, a Mozilla Firefox opened in fundal with some weird name like wqkt12essddfg34sdsdgdse24awsd42312.... and I couldn't maximize. After like 20 seconds it disappeared. But when I started up my pc the Mozilla tab appeared again, made everything black and I had to restart windows explorer to regain access to my computer.

I tried to scan with Malwarebytes, Bitdefender, Avast, etc and nothing. I reinstalled my windows after I formatted all my hard drive, and after I installed only google chrome and graphics card driver, the Mozilla tab popped up again. And I don't even installed Mozilla Firefox on my new windows. I don't get it. I posted a picture to see that it looks like an old version of Firefox, not a new one.

https://prnt.sc/lh481h https://prnt.sc/lh486b

Asked by robertp1 1 anno fa

Last reply by WestEnd 1 anno fa

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firefox update wiped out all my bookmarks

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...! … (ulteriori informazioni)

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...!

Asked by Whard 1 anno fa

Last reply by cor-el 1 anno fa

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bloqué par https://dtc6wskaamp8b.clounfront.net

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't… (ulteriori informazioni)

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't have a virus on my computer I use Avast and Malwarebyte Premium. Thank you for your help. Regards Michel

Asked by Michel_Tanguy 1 anno fa

Last reply by FredMcD 1 anno fa

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can't login to firefox

Hey there! I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop. And I can't login to delete and then renew my Firefox accou… (ulteriori informazioni)

Hey there!

I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop.

And I can't login to delete and then renew my Firefox account.

What shall I do?

Cheers - Johannes

Asked by jalfaenger 1 anno fa

Last reply by cor-el 1 anno fa

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Why can't I order an online item from Walmart Canada with Firefox 63.0.1 but can with Internet Explorer ?

Hello, If I try to purchase an online item from Walmart Canada using Firefox latest update, it does not bring up the "Add to Cart" link. If I do this on Internet Explorer… (ulteriori informazioni)

Hello,

If I try to purchase an online item from Walmart Canada using Firefox latest update, it does not bring up the "Add to Cart" link.

If I do this on Internet Explorer, it brings up the "Add to Cart" link on the item/product webpage.

Firefox version is 63.0.1, all cookies are enabled (?), and the browser cache is cleared. I have Windows 7 Pro SP 3, 64 bit.

Is there some SETTING either NOT turned on, or SHOULD be turned on for this, in Firefox ?

Thanx loads for your help.

ccurran001

Asked by ccurran001 1 anno fa

Last reply by FredMcD 1 anno fa

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yahoo home page add-on

I installed the yahoo home page add on, but am repeadly asked to reinstall the add on when i go to yahoo.co.uk homepage. … (ulteriori informazioni)

I installed the yahoo home page add on, but am repeadly asked to reinstall the add on when i go to yahoo.co.uk

homepage.

Asked by ds123 1 anno fa

Last reply by WestEnd 1 anno fa

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Android Apk is not downloading

Hi All, We have android app that customers can download directly from WordPress website. It works perfectly fine on google chrome, but does not on Firefox, both mobile an… (ulteriori informazioni)

Hi All, We have android app that customers can download directly from WordPress website. It works perfectly fine on google chrome, but does not on Firefox, both mobile and PC. When you are trying to download the file, the browser opens it instead and shows bunch of random text. https://pasteboard.co/HLKQzA4.png Any ideas how to fix it please?

Asked by YanaQuark 1 anno fa

Last reply by TyDraniu 1 anno fa