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My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (ulteriori informazioni)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 3 mesi fa

Answered by !~* B a B y D o LL *~! 2 mesi fa

saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (ulteriori informazioni)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

Asked by thierjung1 2 mesi fa

Last reply by cor-el 2 mesi fa

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (ulteriori informazioni)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 3 mesi fa

Last reply by jscher2000 3 mesi fa

Saved passwords have disappeared sometime in 2020 - any ideas?

I've just noticed that my saved passwords in Firefox have disappeared sometime during 2020 I'm asuming it's something to do with Firefox Lockwise that I haven't noticed b… (ulteriori informazioni)

I've just noticed that my saved passwords in Firefox have disappeared sometime during 2020 I'm asuming it's something to do with Firefox Lockwise that I haven't noticed before

Any help would be really appreciated

Asked by walkerpersonal 3 mesi fa

Last reply by walkerpersonal 3 mesi fa

I had yesterday a weird crush of firefox, it first freezed and i couldn't even close the browser, couple minutes later it blinked and later on it came back but

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close … (ulteriori informazioni)

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close the browser, I re-opened it and it appeared as default first installation situation, no bookmarks, nothing.. then it blinked again and i couldn't really open new tabs.. after 10 minutes that in the middle i plugged out my pc from the internet, the bookmarks came back but i had to set up again the theme and also basic customs of the page.. i wonder what it can be, I hope no one hacked my computer, though i use this same system over the years and never had such a problem since i know how to be careful out there.. but still sometimes shit happens.. I would like to know if there was some kind of maintenance work yesterday or some issue from firefox about it otherwise i will start suspect i'm hacked.. thank you all very much for any help kind regards Sriel

Asked by rlm0028 3 mesi fa

Last reply by rlm0028 3 mesi fa

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (ulteriori informazioni)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 3 mesi fa

Last reply by FredMcD 3 mesi fa

you made me change my password! Now I would very much like to have everything Back!

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the p… (ulteriori informazioni)

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the password you would not accept. it should be connected to me in a way I don't have to loose everything..... As smart as you guys are you should have a way for me to recover my old password.

Asked by its me 4 mesi fa

Last reply by FredMcD 4 mesi fa

  • Stato della soluzione

My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (ulteriori informazioni)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 4 mesi fa

Answered by dddcod5 4 mesi fa

  • Stato della soluzione
  • Archiviato

My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (ulteriori informazioni)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 7 mesi fa

Answered by lourdes.santaballa 7 mesi fa

lost key4.db file

My key4.db file went corrupted: no entry in the nssPrivate table! I don't have any backup of that file nor can I use 'Previous version' from Windows. I know the master pa… (ulteriori informazioni)

My key4.db file went corrupted: no entry in the nssPrivate table! I don't have any backup of that file nor can I use 'Previous version' from Windows. I know the master password. Is there any way to recover my 280 logins/passwords from logins.json without the key4.db file? Thanks in advance for your help, Stéphane.

Asked by Stéphane 4 mesi fa

Last reply by Stéphane 4 mesi fa

Firefox crashed and reopened completely different. No saved book marks. No saved passwords. How do I restore?

Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? an… (ulteriori informazioni)

Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? and select a profile?!?

Asked by bradgeurin 5 mesi fa

Last reply by cor-el 5 mesi fa

  • Archiviato

Where is the bookmark import file after refresh?

I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file… (ulteriori informazioni)

I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file called "places.sqlite". I only refreshed Firefox under the indication that I would not lose any of my bookmarks (they would be saved and I could get them back).

I had many bookmarks. Are they lost now?

Help Document: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders

Asked by cdnkevin 8 mesi fa

Last reply by cdnkevin 6 mesi fa

  • Stato della soluzione
  • Archiviato

logins.json.corrupt has zero length - opensuse linux

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, inc… (ulteriori informazioni)

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, including my backup.

-rw------- 1 david42 users 1151 Oct 5 13:49 logins.json -- this is the newly created file holding my login here and my email account. -rw------- 1 david42 users 0 Sep 30 10:18 logins.json.09302019 -rw------- 1 david42 users 0 Sep 30 14:35 logins.json-1.corrupt -rw------- 1 david42 users 0 Sep 30 14:37 logins.json-2.corrupt -rw------- 1 david42 users 0 Oct 5 13:27 logins.json-3.corrupt -rw------- 1 david42 users 0 Sep 30 11:22 logins.json.corrupt

This is linux so the AVG problem doesn't apply.

NAME="openSUSE Leap" VERSION="15.0" ID="opensuse-leap" ID_LIKE="suse opensuse" VERSION_ID="15.0" PRETTY_NAME="openSUSE Leap 15.0" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"

Firefox 60.8.0esr (64-bit)

Asked by dvdmaven 7 mesi fa

Answered by dvdmaven 7 mesi fa

  • Archiviato

saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (ulteriori informazioni)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Asked by kenny.smet1 7 mesi fa

Last reply by cor-el 7 mesi fa

  • Archiviato

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (ulteriori informazioni)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 12 mesi fa

Last reply by jscher2000 7 mesi fa

  • Archiviato

I have lost all my bookmarks and icons

Is there anyway I can recover them. You have to understand that I don't understand anything about code. I am 61 years old and you and google and MS are making it more and… (ulteriori informazioni)

Is there anyway I can recover them.

You have to understand that I don't understand anything about code.

I am 61 years old and you and google and MS are making it more and more complicated in the name of BS safety

I have ESET Internet Security and addons that block popups and dangerous websites.

I suggest you offer a browser that is easier for me to understand.

My computer was destroyed when I installed the Windows 1903 update.

Then I accidentally deleted all my files ,and I didn't have a hard disk backup

Is it possible you can send me all my bookmarks from 12 months ago

Or give me instructions on how to recover without being too complicated

Please send the details to my gmail account xxxxxxxx@xxxxx.xxx

I only use xxxxxxxxx@xxxxx.xxx for Youtube

sincerely

Shaun Salter


(email addresses removed by moderator; please do not post personal data on a public forum - c)

Asked by yobbo6501 8 mesi fa

Last reply by FredMcD 8 mesi fa

  • Archiviato

Does Mozilla store a copy of my synced tabs online, so that I can recover them following a serious hard drive crash?

My Windows 10 desktop system recently suffered a serious failure. The SSD C: drive suffered some sort of catastrophic fault, and the device is completely unresponsive and… (ulteriori informazioni)

My Windows 10 desktop system recently suffered a serious failure. The SSD C: drive suffered some sort of catastrophic fault, and the device is completely unresponsive and it's contents are unrecoverable. All of my data files were on a different drive and are backed up in multiple places, but all my app config files stored in the appdata directory--including my Firefox profile--are gone forever.

I replaced the drive, reinstalled Windows and all my apps, etc., etc., including Firefox, which synced with my Windows laptop and everything is just about back to normal. EXCEPT that all of my 50 or so open tabs from that machine are no longer available. From the Synced Tabs list on my laptop, I can see an entry for the newly restored desktop system, but the tab list for that device is empty. In the Devices & Apps list on my Firefox Account page, I can see entries for all of my devices include TWO entries for the desktop system, the newly restored system as well as the old pre-crash system.

So the question is this:

1) Does Mozilla store the open tabs list for that system on their servers; and

2) Can I recover that tabs list somehow?

Thanks in advance. --scott--

Asked by Scott Trotter 8 mesi fa

Last reply by Scott Trotter 8 mesi fa