Firefox Forum di supporto

All personal certificates for loggin on sites doesn't shown - empty storage. Sites saying "You have no certs installed". When I import cert from backup and enter right password I see window "Alert! ... imported successful", but no cert appears at "View certs" - Personal. When I do enter wrong pass importing cert I have an error (so ok).

Linux 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:23:46 UTC 2014 i686 i686 i686 GNU/Linux Any ideas? Thanks!

Hi, i have problem with ca comodo certificate. I bought the ssl wildcard certificate in COMODO, it's fine work in all browsers except some versions of firefox. I game developer, create game, it's game load xml from url https://fwassets.voltapps.ru/assetsSources/lobby/lobbyDescription.xml

and show security error (image attached). In error

wassets.voltapps.ru использует недействительный сертификат безопасности. К сертификату нет доверия, так как отсутствует цепочка сертификатов издателя. (Код ошибки: sec_error_unknown_issuer) {text in russian}

Exception reason is undefined ca comodo certificate. Undefined certificate you can see here http://fwassets.voltapps.ru/comododomain.cer .

Technical details: Mac os x yosemite firefox 35.0

Sorry for my english. Thanks for help

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

Hello

I'm having troulbes accessing HP iLO with FF 36.0 on Ubuntu 14.04 LTS, getting the following error message:

========================

Secure Connection Failed

An error occurred during a connection to 172.25.X.X. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

========================

It seems to work with other browser such as Chromium, so the problem seems to be FF 36.0. Unfortunately, I don't have an "Add exception" button in FF that would allow me to bypass this warning.

I've already followed the following links: https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

But I didn't managed to get it work. Any idea how to get it fixed?

dear sir,

i have watch guard firebox for controlling websites accessing and i have configured deep inspection for HTTPS site. for access these sites i have provide self signed CA certificate to internet users. and also i have imported the certificate in trusted root authority of Firefox on the system of internet users.

but when they open HTTPS sites Firefox not use self signed CA certificate and shows these errors (This Connection is Untrusted ).

please help?

regards rahul parmar

I have a few internal web servers that are used to manage networking equipment. These web sites get this error.

"Secure Connection Failed

An error occurred during a connection to XXX. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)"

I have added exceptions. did not change the symptom.

If I revert to an older version of FF I have no problems.

Obviously I would like to continue using FF but more and more of the things i do on my internal network are no longer working wth FF. It seems every update breaks something else i used to be able to do.

Getting VERY old and Ive about had it. Please fix this.

On my desktop version of Firefox, the option shown in this screenshot is disabled: http://screencast.com/t/k7YIzNTC9C7. It's not greyed out on my laptop version.

Also, I'm not able to select the "Always Enable" option to always enable notifications from certain websites in my browser on my desktop, but I'm able to do it on my laptop.

Both versions are updated to 36.0.4.

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us:

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

But our site does in fact have a valid Go-Daddy certificate. Even though this site is internal and behind our firewall and not visible to the outside world we choose to connect using SSL. Internet Explorer shows the certificate chain and also shows:

This certificate is OK.

I use to like Firefox better than IE but now I think the best course of action is to remove Firefox and never use it again. I do not need to deal with this kind of garbage.

John Nora

At some point I disabled trust for this cert (along with many others - I distrust non-English CAs and those known to have been hacked). Then when I clicked "Get Add ons" I would get a failure connecting to services.addons.mozilla.org due to untrusted issuer. There is no option to "add exception" because the site uses HSTS, according to the msg.

Outside of Firefox i had to use my own code to connect to services.addons.mozilla.org and debug the SSL/TLS handshake. I saw the root CA from the server and checked my Firefox trust store. Once I re-enabled trust for the DigiCert Global Root CA, I could successfully execute "Get Add ons".

The point here is that you error screen is not helpful. Even if you do not want to let me add an exception, you should at least give me a clear option to view the cert chain. Otherwise how else can someone possibly fix this? Luckily I work with security stuff so could find the certs in the chain externally by other means.

Thank you.

Running Firefox 39.0 on Windows 7 and get the following error when attempting to connect to some websites: The signature algorithm in the signature field of the certificate does not match the algorithm in its signatureAlgorithm field. (Error code: mozilla_pkix_error_signature_algorithm_mismatch) Got this today when trying to connect to Google.com

In the certificates tab - at least that's where I think it is - the is a check mark in the box with title in the question above. I want to uncheck that box, but when I click on it nothing happens. This check of current valid certificates prevents me from going to too many websites that I know and trust - and which I can reach without any difficulty using Internet Explorer. If Firefox continues to give me this trouble I will have no choice but to give up on Firefox as my browser, which would be a shame since I have been using Firefox exclusively for at least 10 years now.

Hi my company website is www.mioot.com .if any one visit my site and check the page info>>security in Firefox 38 version or before they show the owner and verified by vendor key.in the new version of Firefox 39 they did not show the owner and verified by vendor key.i think we have nearly 10 more months to expires the key.please solve the issue quickly

This started July 4th. Unable to access my bank account login page, with either the bookmarked page I have used for years or entering IP address for direct log in to site . I have refreshed. Same problem I called the bank, they had me try Explorer, and it logged in without a problem, so did Chrome. No problem with other browsers. I get a Security Connection Failed page instead of the bank log in page. I have on occasion been able to goggle the bank and log on with Firefox, but not usually. This is the page that pops up instead of the bank log in page. Secure Connection Failed The connection to www.bankofthewest.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

I do work remotely through an IP address. The certificate has expired but the company does not want it published, so they are not renewing it. I can no longer access this IP address through Firefox because it tells me "Secure connection failed." I can actually get on this IP address if I use IE, but they too tell me it is not safe, but still allow me to get on. How can i get this overwritten so that I can use Firefox (my preferred browser) to do my work?

Thank you

I received a new computer at my office. Installed FireFox, version 39.0, on day 1. No Add-on to start with. HP, elite book, Windows 7 Professional All other websites appear to be fine.

Tried the following, like I have seen on most the 'fixes' for this issue:

Many site issues can be caused by corrupt cookies or cache.

   Clear the Cache and Remove Cookies

Type about:preferences<Enter> in the address bar. Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Done all of the previous and nothing works. Yahoo.com still displays down the left side of the page.

Hi all, I'm using Firefox 39.0. When I try to connect to our web site, (which has a RapidSSL certificate installed) it shows the errors;

 "the certificate is not trusted because the issuer certificate is unknown"
 "the server might not be sending the appropriate intermediate certificates"
 "An additional root certificate may need to be imported"

If I look at the certificate chain I get the information below; Under the issued by, I have

 RapidSSL SHA256 CA - G3
 GeoTrust Inc.
 <Not Part Of Certificate>

When I go to the site with IE, there is no security warning. Any help with this is greatly appreciated.

Questa connessione non è affidabile

È stata richiesta a Firefox una connessione sicura con www.google.it, ma non è possibile confermare la sicurezza del collegamento.

Normalmente, quando si cerca di attivare un collegamento in modalità sicura, il sito web fornisce un’identificazione affidabile per garantire all’utente che sta visitando il sito corretto. Tuttavia l’identità di questo sito non può essere verificata. Che cosa dovrei fare?

Se generalmente è possibile collegarsi a questo sito senza problemi, è possibile che questo errore sia causato dal tentativo da parte di qualcuno di sostituirsi al sito originale. Il consiglio è di non proseguire la navigazione.

Questo sito utilizza il protocollo HSTS (HTTP Strict Transport Security) per garantire che la connessione con Firefox avvenga esclusivamente in modo sicuro. Per questo motivo non è possibile aggiungere un’eccezione per questo certificato.