• Stato della soluzione

website not working with Firefox 88.01(64)bit on Win10 desktop

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything. … (ulteriori informazioni)

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything.

Chiesto da n-fisher 9 ore fa

Risposta di cor-el 2 ore fa

  • Stato della soluzione

Password Reset - on Macbook pro running Catalina w/o lose of data

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to … (ulteriori informazioni)

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

Chiesto da jmoffat2 9 ore fa

Risposta di ·´¯`·...¸>-)))º> ~dbben 7 ore fa

  • Stato della soluzione

FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (ulteriori informazioni)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Chiesto da arugula 1 settimana fa

Risposta di SUMOsJR 2 giorni fa

  • Stato della soluzione

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (ulteriori informazioni)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Chiesto da dimithrandir 2 giorni fa

Risposta di dimithrandir 6 ore fa

  • Stato della soluzione

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (ulteriori informazioni)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Chiesto da John Gordon 1 giorno fa

Risposta di John Gordon 7 ore fa

  • Stato della soluzione

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (ulteriori informazioni)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Chiesto da Firefox Helge Exp 10 ore fa

Risposta di user3798562 10 ore fa

  • Stato della soluzione

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (ulteriori informazioni)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Chiesto da scm999 2 settimane fa

Risposta di scm999 1 giorno fa

  • Stato della soluzione

Lost logins.json? help please

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, … (ulteriori informazioni)

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do

Chiesto da awesomecoolkarter 17 ore fa

Risposta di ·´¯`·...¸>-)))º> ~dbben 15 ore fa

  • Stato della soluzione

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (ulteriori informazioni)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Chiesto da rpdickinson.me 1 giorno fa

Risposta di Naheed 1 giorno fa

  • Stato della soluzione

Alternatives for Buggy "Take a Screenshot" Menu in Firefox 88

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a sc… (ulteriori informazioni)

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a screenshot of a website.

I've also tried to add "Take a Screenshot" button from "Customize Toolbar" option to my toolbar, but most of the time it is disabled, even on support.mozilla.org page. To enable it, I need to remove it and re-adding it again with "Customize Toolbar" option.

Is there any way to re-enable "Take a Screenshot" option in 3-Dot menu? If not, is there any sane way to keep "Take a Screenshot" enabled for the rest of my Firefox session without me needing to remove and re-add it again everytime I need to take a screenshot?

Chiesto da Miguel Forsetti 1 settimana fa

Risposta di jscher2000 1 settimana fa

  • Stato della soluzione

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (ulteriori informazioni)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Chiesto da patriotpotter1 4 mesi fa

Risposta di Scribe 4 mesi fa

  • Stato della soluzione

Unwanted Pop Up - impression.link

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : http… (ulteriori informazioni)

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with & then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached).

Chiesto da the5campbells 1 giorno fa

Risposta di strafy 1 giorno fa

  • Stato della soluzione

How do I change the font for my menu and toolbar?

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for chan… (ulteriori informazioni)

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for changing the size, but not the actual font for the menu bar. How do I change the font of my tabs, bookmarks, and ect? thank you

Chiesto da Nafeesa 1 giorno fa

Risposta di cor-el 1 giorno fa

  • Stato della soluzione

Downgrading to FF87 to get back "View Image" context menu

I undertand that FF has removed view image from the context menu with the 88 update. i wish to downgrade my browser to FF87 to get the "view image" in the contect menu ba… (ulteriori informazioni)

I undertand that FF has removed view image from the context menu with the 88 update.

i wish to downgrade my browser to FF87 to get the "view image" in the contect menu back.

Is there a way to downgrade from the browser? if not, is there a page with the old releases i can dawnload it from?

Chiesto da w7raed 1 giorno fa

Risposta di Zppix 1 giorno fa

  • Stato della soluzione

Firefox won't load

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thou… (ulteriori informazioni)

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thoughts?

Chiesto da Nagatzki 2 giorni fa

Risposta di Nagatzki 1 giorno fa

  • Stato della soluzione

Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (ulteriori informazioni)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Chiesto da jespada11 2 giorni fa

Risposta di Seburo 1 giorno fa