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Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (ulteriori informazioni)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Chiesto da insomniacno1 2 settimane fa

Ultima risposta by insomniacno1 3 giorni fa

I lost my recovery codes, but I have everything else.

I was configuring some update on my windows, until it broke and I was unable to get anything out. Everything had to be formatted. While formatting I didn't remember about… (ulteriori informazioni)

I was configuring some update on my windows, until it broke and I was unable to get anything out. Everything had to be formatted. While formatting I didn't remember about the codes, and when I tried to log in my account, it says I have entered wrong password. I do have some guess of what the password may be but I am not sure. So, what I do have right now: Email Authenticator

Is there a way for me to recovery my old password(not firefox, but the ones stored) using just them? If not, is there any limit of me entering wrong passwords? I think if given enough time, I might be able to crack it.

Chiesto da noobwriterishere 6 giorni fa

Is there any way to reset my password on a Firefox Account via secondary email or 2FA device, without losing data?

Basically, I want to reset my password to my Firefox account. I have lost access to the primary email, but I have access to both my secondary emails, and the 2FA device a… (ulteriori informazioni)

Basically, I want to reset my password to my Firefox account. I have lost access to the primary email, but I have access to both my secondary emails, and the 2FA device associated with the Firefox account. Is it possible for me to recover the account without losing my data?

Chiesto da snowleopard756x 5 giorni fa

title bar checkbox dissapeared

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now? there isnt a checkbox that used to be in customize could anyone help … (ulteriori informazioni)

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now?

there isnt a checkbox that used to be in customize

could anyone help me remove the titlebar? im on Linux

Chiesto da mcdnvs 1 settimana fa

Ultima risposta by mcdnvs 5 giorni fa

86 Upgrade problem

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Upd… (ulteriori informazioni)

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Update button, and the application restarted when I clicked the button. However, opening the Help/About Firefox dialog again displays the message "Firefox is being updated by another instance". It is not, so it appears that this update has not completed correctly, and, in this state, I suspect that further updates won't work either. Has anyone else seen this issue?

Chiesto da mnjjunk 5 giorni fa

Problems in YouTube in Firefox 86.

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I kno… (ulteriori informazioni)

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I know this is normal. But when I then go to another channel in YouTube, the video from the main page of the first channel continues to be launched. I went to listen to the radio on the channel, but the music and sound from the previous video got mixed, they started to sound together. I'm using Linux Mint 20.1 and I don’t know how things are on Windows. So I think the problem is hidden in the browser itself.

Chiesto da cytorak87 4 giorni fa

Adblock Plus - is it safe? Why Mozilla doesn't recommended it? I used it in the past some years ago but now I am scary about safety

Dear Community, I would like to download this extension: https://addons.mozilla.org/pl/firefox/addon/adblock-plus/ I would like to know how it works. If I will install th… (ulteriori informazioni)

Dear Community,

I would like to download this extension: https://addons.mozilla.org/pl/firefox/addon/adblock-plus/ I would like to know how it works. If I will install this extension my firefox will be check hashsum for the files of this extension automatically? Or maybe public key of the organization/company who created Adblock Plus extension? How it is work? Can you tell me? I hope that people from Mozilla now read this and can answer for my question. This is very important for me.

Next question is to Adblock Plus extension. I can read this information: "This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing" so my question is why Mozilla don't recommended this extension? This extension now use 6,678,297 people so this is huge count. It is possible that this extension is not safe and these people now use malicious software? Why on dedicated website for this extension I can't see company name? Why this company is not verified by Mozilla? So my sugestion for people from Mozilla is to change this and check this extension or maybe add some information on website for this extension.

So I should install this extension? My friend use this on Google Chrome and he recommended me this software but I don't know if this is exatcly the same version. Maybe Chrome has verified Adblock Plus software and this is safe but Mozilla didn't verified this and this can be dangerous software because this can be not exactly the same version?

Next question is to adblocker. Why Mozilla can't make their own software to block all annoying ads and due to fight with malware? Example Opera browser have own buil-in adblocker. Why firefox can't do this? Maybe people from Mozilla should do this? This can be helpful because if this can be happen I will be not install any 3rd party software for firefox anymore and I will be safe. Maybe I can send somehow this suggestion to people from Firefox?

I hope that you can help me.

Yours faithfully, Peter

Chiesto da peterek355 3 giorni fa

WebRTC screenshare combining all monitors to single in dualhead configuration X11 Archlinux

When I try to share one of my monitor's via WebRTC (e.g. https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing) the options are the open windows and "share full scr… (ulteriori informazioni)

When I try to share one of my monitor's via WebRTC (e.g. https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing) the options are the open windows and "share full screen", which is a combination of both my monitors. (1280x1024 and 1920x1080) I tested this with firefox 86.0 and firefox-nightly 88.0a1.20210301. To ensure it aren't addon's or a weird setting that I made that stop the screen sharing I used the command "firefox-nightly --profile /tmp/firefox-test" I use Arch-Linux with i3 as window manager with the X11 Server. I would except to be able to select the individual monitor's instead of the combination of all.

Chiesto da Donald4444 3 giorni fa

No longer able to print

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer Was working fine day before. Went to print and it stops after (it appears) to start sending… (ulteriori informazioni)

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer

Was working fine day before. Went to print and it stops after (it appears) to start sending to the printer. Pops up an error message. Run diagnose and it returns with "The printers state message is "Filter Failed"

Prints fine with any other browser of software.

I have tired all the reset printers instructions on here. Including editing the config file.

Chiesto da Kudzu 4 giorni fa

Ultima risposta by Kudzu 3 giorni fa

Can't open links from other apps, error "Firefox is already running"

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit). If I have Firefox already open and I click on a link inside of another app, Firefox displays the … (ulteriori informazioni)

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit).

If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open.

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

However, if I close Firefox and then click the link again, Firefox will correctly open the link.

Chiesto da jpina452 2 giorni fa

bookmarks, passwords

I updated Firefox, following instructions to save bookmarks and passwords, synching with another device and now it is all gone - no book marks, etc. Is it recoverable? … (ulteriori informazioni)

I updated Firefox, following instructions to save bookmarks and passwords, synching with another device and now it is all gone - no book marks, etc. Is it recoverable?

Chiesto da petro_08332 2 giorni fa

Suddenly Firefox created an extra empty window which cannot be closed

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large am… (ulteriori informazioni)

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large amount of tabs. When I try to close the empty window Firefox gives a warning, that this will close my (many) tabs. That doesn't make much sense to me. And when another app, like Thunderbird, opens an URL, it is opened in the new empty window. I can add that I use some add-ons like Simple Tab Groups, Vertical Tabs Reloaded, AdBlock Plus and NoScript.

Chiesto da Henrik R. 2 giorni fa

Ultima risposta by Henrik R. 1 giorno fa

Ubuntu Firefox update 85.0 lost my printer

After firefox updated to 85.0 and added a new printer interface it will not print. everything else still prints fine and even when going back to the system dialog box it… (ulteriori informazioni)

After firefox updated to 85.0 and added a new printer interface it will not print. everything else still prints fine and even when going back to the system dialog box it still will not print. It acts like it is going to print but nothing prints. I can save it to PDF and print okay but not to my printer directly.

Chiesto da mrbjnu 17 ore fa