Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Videos have stopped playing on all sites, just get black screen. Clearing cache and cookies and restart in safe mode does not fix.

  • 3 balas
  • 8 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

castaway
castaway
more options

Clearing cache and cookies and restart in safe mode does not fix.

Clearing cache and cookies and restart in safe mode does not fix.

Solusi terpilih

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

  1. Shockwave Flash 11.7 r700
  2. Shockwave Flash 10.0 r32

See "Manually uninstalling a plugin":

See also:

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (3)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Hi castaway, you are using a old version of firefox . Please update it . goto Help->About Firefox and it will be automatically updated.

castaway
castaway Pemilik pertanyaan
more options

Brilliant, all works fine now. Thanks for your help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

  1. Shockwave Flash 11.7 r700
  2. Shockwave Flash 10.0 r32

See "Manually uninstalling a plugin":

See also: