Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My inbox stopped showing message content. I tried to copy the inbox content to another directory but T'bird crashed and when I reopened the inbox all was gone

  • 3 balas
  • 1 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh Vanlokeren

Vanlokeren
Vanlokeren
more options

I started having problems when sending emails. The reply address was not self-completing. The next day the message content was not displaying. Only the most recent messages were displaying fully. I noticed that messages I copied to other folders displayed properly. I decided to copy a month's worth of messages to an archive folder to see if this would help the problem. When I tried this Firefox appeared to crash and restart. When I looked at the inbox only the most recent emails were in it. Is there any way I can recover the lost mails? We usually keep up to a 1000 mails in the inbox folder and transfer the older mail month by month to archive folders. The last 5 years this has worked well for us. Thank you for any suggestions.

I started having problems when sending emails. The reply address was not self-completing. The next day the message content was not displaying. Only the most recent messages were displaying fully. I noticed that messages I copied to other folders displayed properly. I decided to copy a month's worth of messages to an archive folder to see if this would help the problem. When I tried this Firefox appeared to crash and restart. When I looked at the inbox only the most recent emails were in it. Is there any way I can recover the lost mails? We usually keep up to a 1000 mails in the inbox folder and transfer the older mail month by month to archive folders. The last 5 years this has worked well for us. Thank you for any suggestions.

Semua Balasan (3)

Vanlokeren
Vanlokeren Pemilik pertanyaan
more options

This was Thunderbird not Firefox.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the folder select properties and then the repair button.

Vanlokeren
Vanlokeren Pemilik pertanyaan
more options

Thanks for the response. Perhaps I should have tried this originally, before trying to copy the messages to another folder. Unfortunately this suggestion does not cure the problem. But thanks anyway. Albert