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VPN does not work

Firefox VPN
jbr replied 1 hete
p t
p t

Since i live in Russia we a have tough situation with VPN's. It must be configured on a very proper and high level. It was working for a wile ago. But it stopped for some reason. I would like to send you a log if it could help but i don't know how.

Since i live in Russia we a have tough situation with VPN's. It must be configured on a very proper and high level. It was working for a wile ago. But it stopped for some reason. I would like to send you a log if it could help but i don't know how.

Összes válasz (2)

TyDraniu
TyDraniu
  • Legjobb 10 közreműködő

First, the root causes of the situation with VPNs must be removed.

Can you test it in Khasakstan? Thanks.

jbr
jbr
  • Legjobb 10 közreműködő

If this is about the paid Mozilla VPN, for dedicated support please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link to file a ticket.

If the issue is with the Beta of browser–based Use built-in VPN in Firefox then please note the service is not available in Russia: support.mozilla.org/questions/1601484

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