Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók
A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.
Archivált

email account is * s - l - o - w * and * freezes * cannot perform simple functions

Thunderbird Frissítés
Wayne Mery megválaszolva
silvermine
silvermine

My email which functions under Mozilla Thunderbird (which was created Jan 28, 2018 - yes that is 2018) has begun to "freeze". I cannot do simple filing of messages or delete batches of emails.

I went to HostCentric and cleared out the webmail version of all of my emails, hoping that this would "fix" my problem. It did not.

I do not know if my version Thunderbird should have been updated in the past or not. If I were to update my version of Thunderbird, would my existing email address remain in tact? Or do I have to back everything up in order to preserve my email "world"? I do NOT want to lose my email address and all of the inbox contents or sub-folder files.

My email is how I manage and communicate with my lawyer, accountant, summer rental property etc.

Help?

Nancy D

My email which functions under Mozilla Thunderbird (which was created Jan 28, 2018 - yes that is 2018) has begun to "freeze". I cannot do simple filing of messages or delete batches of emails. I went to HostCentric and cleared out the webmail version of all of my emails, hoping that this would "fix" my problem. It did not. I do not know if my version Thunderbird should have been updated in the past or not. If I were to update my version of Thunderbird, would my existing email address remain in tact? Or do I have to back everything up in order to preserve my email "world"? I do NOT want to lose my email address and all of the inbox contents or sub-folder files. My email is how I manage and communicate with my lawyer, accountant, summer rental property etc. Help? Nancy D

Összes válasz (1)

Wayne Mery
Wayne Mery
  • Legjobb 25 közreműködő
  • Moderátor

Data are not impacted by updating.

And we'd need to know your version number in order to give specific advice.

If you are still having performance issue, please look at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems and post your results.