Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Cannot add Add-ons to Firefox browser (Windows)

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 25 megtekintés
  • Utolsó üzenet ettől: axiothelion

more options

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol. This is thoroughly annoying. I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work! Any help would be appreciated.
Csatolt képernyőmentések

Kiválasztott megoldás

After restarting my computer several times throughout the day doing troubleshooting, it has finally worked.

I do not know why.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

more options

Hi

Which is the add-on you are trying to install?

more options

Seburo said

Hi Which is the add-on you are trying to install?

https://addons.mozilla.org/en-US/firefox/addon/enhancer-for-youtube/

Enhancer for YouTube.

However this issue is not isolated, any add-on I try to view is like this.

more options

Kiválasztott megoldás

After restarting my computer several times throughout the day doing troubleshooting, it has finally worked.

I do not know why.