Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók
A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.
Archivált

Can't migrate messages from Outlook

chuck333

When I use tools > import > messages Eudora and Outlook are both greyed out. Only Outlook Express is available. I had Thunderbird installed at one time and then uninstalled it. When I installed it again my accounts were all set up already (a good thing) and it didn't give me the option to import messages from Outlook. What am I doing wrong?

When I use tools > import > messages Eudora and Outlook are both greyed out. Only Outlook Express is available. I had Thunderbird installed at one time and then uninstalled it. When I installed it again my accounts were all set up already (a good thing) and it didn't give me the option to import messages from Outlook. What am I doing wrong?

Összes válasz (1)

Two things.

Outlook import is broken at the moment. You will need to install Thunderbird 31 to import from Outlook. Making assumptions I think this will do it for you. http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.8.0/win32/en-US/

Second. Thunderbird stored your settings and mail in a profile folder separate from the program. Uninstalling does not touch this profile folder.