Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

thunderbird wont download new messages, displays spinning wheel continuously

  • 4 válasz
  • 1 embernek van ilyen problémája
  • 63 megtekintés
  • Utolsó üzenet ettől: christ1
  • Archivált

danbecker75
danbecker75

last successfully downloaded a new message from gmail about a week ago. now when I start up thunderbird, it just displays a spinning wheel at the top of the window, and never actually downloads any email. no error messages that I could find. I didnt want to lose all my filters and mail folder configurations by redownloading from scratch.

last successfully downloaded a new message from gmail about a week ago. now when I start up thunderbird, it just displays a spinning wheel at the top of the window, and never actually downloads any email. no error messages that I could find. I didnt want to lose all my filters and mail folder configurations by redownloading from scratch.

Összes válasz (4)

danbecker75
danbecker75 Kérdés tulajdonosa

other information: I'm running 24.6.0 version of thunderbird. spinning wheel eventually goes away when I go to offline mode. but starts again when I go online. I have multiple gmail accounts, and all of them are blocked. I can see the messages in a web browser going to gmail. have not made any changes to my gmail accounts or thunderbird to my knowledge. gmail is using about 15% of capacity.

christ1
christ1
  • Top 25 Contributor
  • Moderator

Do you use any anti-virus software which includes a personal firewall?

danbecker75
danbecker75 Kérdés tulajdonosa

I do, and it has been turned on well before the issue started occurring. I just turned it off, and it doesnt make any difference.

christ1
christ1
  • Top 25 Contributor
  • Moderator

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?