Firefox version 1.0 is crashed and will not open
Ii asked to send crash report, but will not send. need help Here are the Crash Report Details: AdapterDeviceID: 0x3e9b AdapterVendorID: 0x8086 AvailablePhysicalMemory: 1485312000 AvailableSwapMemory: 1037565952 BackgroundTaskMode: 0 BuildID: 20220202182137 CrashTime: 1690746053 DOMIPCEnabled: 1 HeadlessMode: 0 InstallTime: 1665159864 MacAvailableMemorySysctl: 82 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1690746052 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(Encountered unexpected Objective C exception) Notes: FP(D00-L1000-W00000000-T000) WR? WR+ Obj-C Exception data: NSInvalidArgumentException: *** -[__NSArrayM insertObject:atIndex:]: object cannot be nil
Thrown at stack: 0x7ff814b4fefb 0x7ff8148b0b9d 0x7ff814c0b434 0x7ff814c09031 0x7ff814a755e5 0x7ff8174f53a2 0x1060cc26c
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
PurgeablePhysicalMemory: 471257088
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 1020
StartupCrash: 1
StartupTime: 1690746052
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20220202182137","version":"97.0","vendor":"Mozilla","displayVersion":"97.0","platformVersion":"97.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"21.3.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3e9b","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x1002","deviceID":"0x67ef","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":1680,"screenHeight":1050,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro15,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"doh-rollout.doorhanger-decision":"UIDisabled","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
ThreadIdNameMapping: 5:"IPC I/O Parent",6:"Timer",7:"StreamTrans #1",9:"Socket Thread",8:"StreamTrans #2",10:"JS Watchdog",12:"Cache2 I/O",13:"Cookie",14:"TaskController #0",18:"TaskController #4",21:"TaskController #7",15:"TaskController #1",16:"TaskController #2",17:"TaskController #3",19:"TaskController #5",20:"TaskController #6",22:"BgIOThreadPool #1",23:"StreamTrans #3",24:"Worker Launcher",25:"Renderer",26:"WRWorker#0",31:"WRWorker#5",27:"WRWorker#1",36:"WRWorkerLP#2",33:"WRWorker#7",41:"WRWorkerLP#7",32:"WRWorker#6",34:"WRWorkerLP#0",30:"WRWorker#4",35:"WRWorkerLP#1",37:"WRWorkerLP#3",28:"WRWorker#2",38:"WRWorkerLP#4",40:"WRWorkerLP#6",39:"WRWorkerLP#5",42:"Compositor",29:"WRWorker#3",43:"ImageIO",44:"IPDL Background",45:"Permission",45:"QuotaManager IO",46:"StreamTrans #4",47:"StreamTrans #5",48:"IndexedDB #1",50:"StreamTrans #6",51:"StreamTrans #7",52:"StreamTrans #8",54:"StyleThread#1",53:"StyleThread#0",57:"StyleThread#4",58:"StyleThread#5",56:"StyleThread#3",55:"StyleThread#2",
Throttleable: 1
TotalPhysicalMemory: 17179869184
UptimeTS: .40077626
Vendor: Mozilla
Version: 97.0
XPCOMSpinEventLoopStack: default: AppWindow::ShowModal
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Svi odgovori (1)
Hi there,
I'm sorry to hear that you're experiencing a crash with Firefox version 1.0 on your Mac OS X 10.15. Based on the crash report details you provided, it seems that the crash is related to an unexpected Objective C exception. We recommend trying the following steps to troubleshoot the issue: 1) Make sure you have the latest Firefox version installed. 2) Try starting Firefox in Safe Mode to see if any add-ons are causing the crash. 3) If the issue persists, you can try creating a new Firefox profile.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type about:profiles<enter> in the address bar.
If you're unable to send the crash report, you can still seek assistance in the Firefox Support Forum where other community members and volunteers can help you further. Please provide more details in your forum post, and we'll do our best to assist you. Thanks for reaching out to the Firefox Support Forum, and we hope to help you resolve this issue soon.
Please check out: https://support.mozilla.org/en-US/questions/1356393
Best regards, Suram.