Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Learn More

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Thunderbird upgrade to ver 91.11.0 lost address book and delted both email accounts

  • 2 odgovora
  • 0 ima ovaj problem
  • 16 prikaza
  • Posljednji odgovor od w.al.whittle

w.al.whittle
w.al.whittle
more options

How can I roll back from 91.11.0 to the previous version of Thunderbird?

When my wife updated, both email accounts disappeared along with address book data, etc. When I tried to reinstall her gmail account, that seems to have worked but I can't get the system to accept her frontier account.

I either need help troubleshooting or in rolling back and recapturing the profile data that we seem to have lost in the upgrade.

How can I roll back from 91.11.0 to the previous version of Thunderbird? When my wife updated, both email accounts disappeared along with address book data, etc. When I tried to reinstall her gmail account, that seems to have worked but I can't get the system to accept her frontier account. I either need help troubleshooting or in rolling back and recapturing the profile data that we seem to have lost in the upgrade.

Svi odgovori (2)

david
david
  • Top 10 Contributor
more options

There is no guarantee, but there is a rollback feature. Click windows key and 'r' key and then, in the window that opens, enter thunderbird.exe -p --allow-downgrade and a rollback will be attempted. DO backup your profile prior to doing this.

w.al.whittle
w.al.whittle Vlasnik pitanja
more options

Thanks for the tip. Regrettably, it didn't work on this Win 11 computer.

I wound up uninstalling and reinstalling the latest version and then restoring the profiles.

Izmjenjeno od w.al.whittle