टैग किए गए सवाल दिखा रहा है: सभी प्रश्न दिखाएँ
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Computer crashing after accepting test program for extra cookie protection

Ever since accepting the trial program for extra cookie protection a few days ago my computer has been crashing and/or running very slow. How do I remove this test progr… (और पढ़ें)

Ever since accepting the trial program for extra cookie protection a few days ago my computer has been crashing and/or running very slow. How do I remove this test program and restore my computer to the way it was?

Asked by rlockward 2 साल पहले

Last reply by cor-el 2 साल पहले

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Open links in new tab does nothing and Gmail often shows not connected

Using new computer and Firefox settings synced from previous computer. Two major issues started when using the new computer: When opening links in new tab (manually by ri… (और पढ़ें)

Using new computer and Firefox settings synced from previous computer. Two major issues started when using the new computer: When opening links in new tab (manually by right-click link and chose option to open in new Tab) nothing happens. The URL appears in the tab address line but the web page doesn't load. Pressing enter doesn't fix it. Copying URL and opening new tab, and pasting URL, doesn't load the page either. This can occur when first open Firefox, or can be after some time.

The other issue is Gmail often showing "Not connected." and retrying. The computer is connected to the internet, and can access web pages in other windows in Firefox, or in Chrome. Google apps, such as Keep, also exhibit unable to connect to Google. Have to close Firefox to fix this and can often return shortly after signing into Gmail again.

Have tried disabling extensions and add-ons, resetting preferences and tab settings, clearing temp files and cookies, resetting Firefox, uninstalling Firefox and re-installing. All to no avail.

The previous computer doesn't have these issues.

Asked by Andy S 2 साल पहले

Last reply by Andy S 2 साल पहले

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Receiving "access denied" error message from particular website from a partcular computer

I am trying to access a particular site - www.citizensbankonline.com. Prior to a few days ago, I was able to without issue but now I get an "access denied" error - see e… (और पढ़ें)

I am trying to access a particular site - www.citizensbankonline.com. Prior to a few days ago, I was able to without issue but now I get an "access denied" error - see error message below. This appear to only happen on a particular computer; when I try same bookmark on a laptop, I am able to gain access. I am running an Apple Mac mini M1 - OS is Monterey (version 12.4 - just upgraded) - the problem happened PRIOR to the upgrade, too. I am running Firefox browser 101.0 (64 bit) - upgraded earlier today - problem exists on prior and current version. The laptop is a Macbook Air M1 running 12.4. I am able to access this site using a different web browser with the M1 Mac mini machine - used Chrome. I am able to access other banking and ecomm sites without issues. Have spoken to tech support staff with Citizens Bank; they suggested all the stnd trouble shooting techniques described above and below.

I have cleared the cache and cleared cookies related to this site - in Manage Data in preferences - sorted by recent access to show most current cookies and deleted them. Search list in Manage Data for older cookies from same site - found none. I have used the "Forget about this Site" option accessible from the History menu item. I have also cleared other site data from the "Clear History" option. I have disable some of the loaded extensions related to login issue (1password, etc..) I have disabled the default proxy and specified "no proxy". As I have gone through this list of trouble shooting techniques, have quit Firefox and relaunched.

What is "interesting" is that after clearing the cookies, I am able to access the home page of the site and can enter my username and password - either manually or using the auto fill feature of 1password. Upon clicking "enter", I then get the "access denied" error. I terminate that browser window and create a new window and either select the link from my bookmarks OR type in the link manually (have done both) and press <enter>. This time, I can not even get to the default homepage - getting "access denied" error at this point.

I have taken two screen shots of error message - below. The one with the URL ending with the "default.jsp" results from clearing cookies and getting to the home page (once), entering user name / pwd and trying to log in. The other results from the next time I access the site - the home page will not even load.

My guess is that I have a very specific corrupted file / configuration setting for this particular website that does not get cleared by any of the stnd trouble shooting methods.

Asked by elc42 2 साल पहले

Last reply by elc42 2 साल पहले

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Text missing from buttons

Text missing from buttons and other items on one website [ renderosity.com ]. Text returns if I restart Firefox in troubleshooting mode. Text remains absent if I disabl… (और पढ़ें)

Text missing from buttons and other items on one website [ renderosity.com ].

Text returns if I restart Firefox in troubleshooting mode.

Text remains absent if I disable all extensions and restart Firefox.

Text remains absent if I clear the cache.

Text remains absent if I refresh Firefox.

Text remains absent if I clear the startup cache.

Asked by lukon100 2 साल पहले

Last reply by jscher2000 - Support Volunteer 1 साल पहले

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Udemy site working very slow

Udemy site started exhibiting extreme slowness day before yesterday. It came out of blue and here is the link: https://infor.udemy.com/course/certified-kubernetes-adminis… (और पढ़ें)

Udemy site started exhibiting extreme slowness day before yesterday. It came out of blue and here is the link: https://infor.udemy.com/course/certified-kubernetes-administrator-with-practice-tests/learn/lecture/14295514#overview

Tried following: clearing cache, disable/enable plugins, update FF to latest version etc.

Asked by gbittu 2 साल पहले

Last reply by gbittu 2 साल पहले

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Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (और पढ़ें)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 2 साल पहले

Answered by Terry 2 साल पहले

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (और पढ़ें)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 साल पहले

Answered by Chris Ilias 2 साल पहले

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My browser keeps opening random links even when it is closed. How do I get it to stop? Is it a virus?

Hey, for a while now my firefox has been having a this problem, that I have not been able to fix. No matter when it is closed or opened, it opens random links that are u… (और पढ़ें)

Hey, for a while now my firefox has been having a this problem, that I have not been able to fix. No matter when it is closed or opened, it opens random links that are usually very long and never load. I installed a plugin to at least somewhat block them but they keep poping up. It doesn't seem to be connected to any keys on my keyboard, since it opens at random times without me doing anything. I have no idea what the problem is and I have tried many things to fix this:

-Reinstalling firefox -Deleting all the cookies -Using the problem-fix-opinion in my settings to clear any keybinds that could be causing this

yet nothing seems to help.

Asked by eaerd 1 साल पहले

Last reply by cor-el 1 साल पहले

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Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (और पढ़ें)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 1 साल पहले

Answered by jscher2000 - Support Volunteer 1 साल पहले

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RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easie… (और पढ़ें)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 साल पहले

Last reply by mobilesuit 1 साल पहले

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Dark Mode gets forced to light mode

My windows 10 pc is set to dark mode, my win 11 pc is set to dark mode, my firefox theme on both pc's is set to dark mode, my phone is on light mode. On my windows firefo… (और पढ़ें)

My windows 10 pc is set to dark mode, my win 11 pc is set to dark mode, my firefox theme on both pc's is set to dark mode, my phone is on light mode. On my windows firefox which is updated on both devices the top bar will stay dark in dark mode (default firefox theme) but after certain pages it resets itself to light, is this because of my phone being on light mode and themes are syncing over? its extremley annoying and after using the debug: page to try and force darkmode i had to reset firefox due to debug causing issues, now im using an untouched firefox version and it keeps changing from dark mode to light mode!

Asked by RoguePug 1 साल पहले

Last reply by cor-el 1 साल पहले

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After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (और पढ़ें)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 1 साल पहले

Last reply by x0digi 1 साल पहले

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Firefox loads the first font alphabetically on my computer when it's out of memory

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome. Problem: Every once in a while, Firefox will suddenly be really slow and … (और पढ़ें)

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome.

Problem: Every once in a while, Firefox will suddenly be really slow and not load a page. When it finally does load, all text on the website is in the first font alphabetically on my computer. (I tested this by adding/removing fonts on my computer to confirm it was doing this and not just loading a specific font. I have a lot of fonts because I'm a graphic designer, and it's always picking the first font I have when they are all listed in alphabetical order.) This problem can occur on any website.

When the problem occurs: I thought it might be occurring when the computer or Firefox was low on memory, because the problem happens a lot more often when I am working (and thus have lots of programs and tabs open) than just browsing. I started working with both Windows's Task Manager and Firefox's Task Manager open so that when the problem occurs I can check to see what is happening. Memory usage when the problem happens is kind of high, usually around 50-70%, with Firefox being the most or second-most memory-intensive task in Windows Task Manager. But no other programs on my computer are slowing down when Firefox is, and Firefox's Task Manager is not showing any one tab/add-on using more than "Medium" usage. (Although notably, the tab that is having the problem is not showing up in Firefox's Task Manager at all.)

What I have tried:

  • checking and unchecking "use hardware acceleration" settings in Firefox. (It doesn't seem to matter, the problem still happens)
  • changing the default font settings in Firefox
  • closing and reopening Firefox. (This does fix the problem temporarily. After reopening Firefox and restoring the session, all pages load normally. But the problem will happen again later on a different site.)
  • restarting the computer (I shut down every night and turn the computer back on the morning. This problem still happens almost every day and often multiple times a day.)
  • Having fewer tabs open. (That does seem to decrease the chances of the problem happening, but it does not decrease those chances to zero. The problem has occurred with as few as five total tabs open.)
  • Checking add-ons (I'm not using very many add-ons in the first place—uBlockOrigin, Don't Accept webP, I don't care about cookies, and AutoDelete Cookies.) All of them are showing no or low usage in Firefox's Task Manager.

I am running Windows 10, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, with 16GB of RAM.

Has anyone else ever experienced this issue? Does anyone know how to fix this? I'm really sick of having to close and reopen Firefox in the middle of work.

Asked by justaddwater 1 साल पहले

Last reply by justaddwater 1 साल पहले

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Cloudflare Problems...again

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented wit… (और पढ़ें)

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented with a blank page, or a Firefox error message. Sometimes I'm even presented with the DDoS protection error, even though my computer is clean having being scanned by Kaspersky and Malware Bytes.

I reiterate this and say that it's only Cloudflare sites that are causing problems. Very occasionally they will work for up to an hour or so but most of the time it is error messages or blank pages. Interestingly, other web servers such as Amazon, OVH SAS and Akamai all run with no problems so I wonder what is Cloudflare's problem? Is this something to do with my browser or the web hosting services?

Asked by 小白龙1313 2 साल पहले

Answered by 小白龙1313 1 साल पहले

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Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (और पढ़ें)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 1 साल पहले

Last reply by briangreen6282 1 साल पहले

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OneDrive not working with Firefox Containers

I have used OneDrive with containers for several years for my clients. Recently I can't open OneDrive in a container, but I can open Outlook. Very frustrating. Any sugges… (और पढ़ें)

I have used OneDrive with containers for several years for my clients. Recently I can't open OneDrive in a container, but I can open Outlook. Very frustrating. Any suggestions?

Asked by jeanne.loveland 2 साल पहले

Answered by jeanne.loveland 1 साल पहले

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Firefox not responding when I open the mobile hotspot on my laptop.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be work… (और पढ़ें)

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Asked by blob 1 साल पहले

Last reply by blob 1 साल पहले

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Download of pdf attachments

Hello, I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab ins… (और पढ़ें)

Hello,

I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab instead of downloading them. All other file formats are downloaded correctly instead. How can I correct this problem, please?

Best regards, Giovanni

Asked by Sparrox 1 साल पहले

Last reply by Sparrox 1 साल पहले