Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i am downloading files, but when i try to run i am not able to get the run prompt.

  • 2 प्रत्युत्तर
  • 3
  • 2 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

rangapavan
rangapavan
more options

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

FredMcD
FredMcD
more options

Make sure that you are looking in the right directory. Check the settings on your down loader. Are you using any kind of re-direct downloads program. As to finding your files; Open your computers file manager program. Go to the top directory of the drive your downloads should be on. Set your programs search options to scan sub- directories and hidden directories and so on. Starting from the home directory __C:\__D:\__ or whatever, enter in the search window the file name of the last download you did. Wait for the search to end. The search may take a while. When the search is done then look carefully thru the list. If you can, have the list sorted by name.