Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Unable to open Pop up

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर Terry

more options

Hi Mozilla,

Yes I did try in Safe mode and that worked until logging off and then restarting FireFox.

Since the most recent FireFox update Safe Mode no longer works.

I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted.

If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox.

I can try the tablet with FireFox and report back.

Is their a log file or setting list that I can send that will help.

Regards, Greg

Hi Mozilla, Yes I did try in Safe mode and that worked until logging off and then restarting FireFox. Since the most recent FireFox update Safe Mode no longer works. I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted. If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox. I can try the tablet with FireFox and report back. Is their a log file or setting list that I can send that will help. Regards, Greg

All Replies (1)

more options

I suggest you add your post to your original question.

https://support.mozilla.org/en-US/questions/1383992