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image downloading not working

  • 6 प्रत्युत्तर
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर dearestnear

dearestnear
dearestnear
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First of all, I HATE this last update so far, I see zero improvements. But my main issue today is that since the update, I can't download pictures anywhere from a firefox window (on mobile for android) I double checked and it is specifically firefox, I can save just fine from my google and discord apps, I even tested the same pictures on firefox (on 2 different phones) and Google to make sure it wasn't a site restriction issue and it isn't. It's some issue with your app. Please fix this, I was completely happy with this app before this last big update and now I'm feel like I'm being forced to use other browsers.

First of all, I HATE this last update so far, I see zero improvements. But my main issue today is that since the update, I can't download pictures anywhere from a firefox window (on mobile for android) I double checked and it is specifically firefox, I can save just fine from my google and discord apps, I even tested the same pictures on firefox (on 2 different phones) and Google to make sure it wasn't a site restriction issue and it isn't. It's some issue with your app. Please fix this, I was completely happy with this app before this last big update and now I'm feel like I'm being forced to use other browsers.

All Replies (6)

Paul
Paul
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Hi

So that I can try to replicate this issue here, what is the page and the image tht you are trying to download?

dearestnear
dearestnear प्रश्नकर्ता
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https://metropolitangirls.com/best-jobs-aquarius/

That is the page is the main one I tested with, the aquarius symbol on the aurora background (I'd attach the image but the add images button isn't working, though it is any picture from any site as far as I can tell

Paul
Paul
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Hi

Thank you for that info.

I opened that page, found the image, long pressed on it and selected "Save image" from the menu that appears. The file then downloaded and could be found in the downloads folder on my Android device.

dearestnear
dearestnear प्रश्नकर्ता
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Which just means you couldn't replicate the issue. It will say it downloaded but then won't be anywhere (at least that I can find) in my files or my gallery.

Paul
Paul
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Hi

If you use a file manager app on your Android device and open the downloads folder, you should find the file that you downloaded.

dearestnear
dearestnear प्रश्नकर्ता
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Nope, I know where to look for downloaded images, THEY AREN'T SAVING!!! Just from Firefox, screenshots save, images from discord save, from text, from Google's app, basically everywhere BUT my primary search engine, Firefox. And it's not my device because it's happening on my new phone and my old one. And it's not the app download because I just un- then re-installed it. Escalate this to someone with some more indepth knowledge of the program or more technical skill please, your responses have just gotten insulting.