After updating from 60.0.2 to 61.0 firefox won't start
When firefox 61 is started from a shell I see the error: ...firefox/libxul.so: undefined symbol: dbus_validate_bus_name
The OS is Ubuntu 12.04 (32-bit) which has dbus 1.4.18 installed.
I get the same error with firefox 60.1 ESR.
I have manually installed 60.0.2 and disabled updates temporarilly to workaround this but would like a forward looking solution.
All Replies (7)
Separate Security Issue, please update your Flash 28.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>
Hi, was there any crashes ? You can check from the address bar about:crashes, if any that are current copy past the bp- address and reply back with it please.
OK, I updated to Flash 30.0.0.113. I retried firefox 61 but it still gives the same missing symbol in dbus. Flash now works OK though - thanks.
There were several crash dumps, all similar, relating to flash 28. This is the first: Frame Module Signature Source Ø 0 ld-2.15.so ld-2.15.so@0x145be Ø 1 libpthread-2.15.so libpthread-2.15.so@0xb87e Ø 2 libc-2.15.so libc-2.15.so@0x1a7ff3 Ø 3 libdl-2.15.so libdl-2.15.so@0x3ff3 Ø 4 libdl-2.15.so libdl-2.15.so@0xcf1 Ø 5 libpthread-2.15.so libpthread-2.15.so@0x8cbe 6 plugin-container _fini Ø 7 libdl-2.15.so libdl-2.15.so@0xcd5 Ø 8 ld-2.15.so ld-2.15.so@0x20ff3 Ø 9 ld-2.15.so ld-2.15.so@0xec7e Ø 10 libpthread-2.15.so libpthread-2.15.so@0x9c38 11 plugin-container _fini 12 plugin-container free Ø 13 libc-2.15.so libc-2.15.so@0x320f9 14 @0xac0865fb Ø 15 libdl-2.15.so libdl-2.15.so@0xd05 Ø 16 libflashplayer.so libflashplayer.so@0x591308 Ø 17 libc-2.15.so libc-2.15.so@0x137375 Ø 18 libc-2.15.so libc-2.15.so@0x13740c Ø 19 libflashplayer.so libflashplayer.so@0x591b7b Ø 20 libflashplayer.so libflashplayer.so@0x71ad5d Ø 21 libflashplayer.so libflashplayer.so@0x55b02a Ø 22 libpthread-2.15.so libpthread-2.15.so@0xb87e Ø 23 libflashplayer.so libflashplayer.so@0x586ff0 Ø 24 libflashplayer.so libflashplayer.so@0x55ae6b Ø 25 libflashplayer.so libflashplayer.so@0x385a49 Ø 26 libflashplayer.so libflashplayer.so@0x6fd8a1 Ø 27 libflashplayer.so libflashplayer.so@0x3b7918 Ø 28 libflashplayer.so libflashplayer.so@0x4d0cae Ø 29 libflashplayer.so libflashplayer.so@0x5761f6 Ø 30 libflashplayer.so libflashplayer.so@0x544d50 Ø 31 libflashplayer.so libflashplayer.so@0x54bf59 32 libxul.so mozilla::plugins::PluginInstanceChild::Destroy dom/plugins/ipc/PluginModuleChild.h:313 33 libxul.so mozilla::plugins::PluginInstanceChild::AnswerNPP_Destroy dom/plugins/ipc/PluginInstanceChild.cpp:4255 34 libxul.so mozilla::plugins::PPluginInstanceChild::OnCallReceived ipc/ipdl/PPluginInstanceChild.cpp:2952 35 libxul.so mozilla::plugins::PPluginModuleChild::OnCallReceived ipc/ipdl/PPluginModuleChild.cpp:981 36 libxul.so mozilla::ipc::MessageChannel::DispatchInterruptMessage ipc/glue/MessageChannel.cpp:2165 37 libxul.so mozilla::ipc::MessageChannel::DispatchMessage(IPC::Message&&) [clone .cold.487] 38 libxul.so mozilla::ipc::MessageChannel::MessageTask::Run() 39 libxul.so MessageLoop::DeferOrRunPendingTask ipc/chromium/src/base/message_loop.cc:452 40 libxul.so MessageLoop::DoWork ipc/chromium/src/base/message_loop.cc:535 41 libxul.so base::MessagePumpForUI::HandleDispatch ipc/chromium/src/base/message_pump_glib.cc:266 42 libxul.so WorkSourceDispatch ipc/chromium/src/base/message_pump_glib.cc:108 Ø 43 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46d45 Ø 44 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x8642f Ø 45 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86415 Ø 46 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 47 libc-2.15.so libc-2.15.so@0xff538 Ø 48 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 49 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86415 Ø 50 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 51 libxul.so base::MessagePumpForUI::HandleDispatch ipc/chromium/src/base/message_pump_glib.cc:278 Ø 52 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46c08 Ø 53 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 54 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x470e4 Ø 55 libpthread-2.15.so libpthread-2.15.so@0x9c38 Ø 56 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86955 Ø 57 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x54a0f Ø 58 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf8593 Ø 59 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46efa
In case it helps, this is the crash stack dump after installing flash 30 and trying to start firefox 61: 0 ld-2.15.so ld-2.15.so@0x145be Ø 1 libpthread-2.15.so libpthread-2.15.so@0xb87e Ø 2 libc-2.15.so libc-2.15.so@0x1a7ff3 Ø 3 libdl-2.15.so libdl-2.15.so@0x3ff3 Ø 4 libdl-2.15.so libdl-2.15.so@0xcf1 Ø 5 libpthread-2.15.so libpthread-2.15.so@0x8cbe 6 plugin-container _fini Ø 7 libdl-2.15.so libdl-2.15.so@0xcd5 Ø 8 ld-2.15.so ld-2.15.so@0x20ff3 Ø 9 ld-2.15.so ld-2.15.so@0xec7e Ø 10 libpthread-2.15.so libpthread-2.15.so@0x9c38 11 plugin-container _fini 12 plugin-container free Ø 13 libc-2.15.so libc-2.15.so@0x320f9 14 @0xac0e58c3 Ø 15 libdl-2.15.so libdl-2.15.so@0xd05 Ø 16 libflashplayer.so libflashplayer.so@0x5944d8 Ø 17 libc-2.15.so libc-2.15.so@0x137375 Ø 18 libc-2.15.so libc-2.15.so@0x13740c Ø 19 libflashplayer.so libflashplayer.so@0x594d4b Ø 20 libflashplayer.so libflashplayer.so@0x71f79d Ø 21 libflashplayer.so libflashplayer.so@0x55e30a Ø 22 libpthread-2.15.so libpthread-2.15.so@0xb87e Ø 23 libflashplayer.so libflashplayer.so@0x58a1d0 Ø 24 libflashplayer.so libflashplayer.so@0x55e14b Ø 25 libflashplayer.so libflashplayer.so@0x3892e7 Ø 26 libflashplayer.so libflashplayer.so@0x702061 Ø 27 libflashplayer.so libflashplayer.so@0x3bb2d8 Ø 28 libflashplayer.so libflashplayer.so@0x4d454e Ø 29 libflashplayer.so libflashplayer.so@0x5794e6 Ø 30 libflashplayer.so libflashplayer.so@0x548660 Ø 31 libflashplayer.so libflashplayer.so@0x54f869 32 libxul.so mozilla::plugins::PluginInstanceChild::Destroy dom/plugins/ipc/PluginModuleChild.h:313 33 libxul.so mozilla::plugins::PluginInstanceChild::AnswerNPP_Destroy dom/plugins/ipc/PluginInstanceChild.cpp:4255 34 libxul.so mozilla::plugins::PPluginInstanceChild::OnCallReceived ipc/ipdl/PPluginInstanceChild.cpp:2952 35 libxul.so mozilla::plugins::PPluginModuleChild::OnCallReceived ipc/ipdl/PPluginModuleChild.cpp:981 36 libxul.so mozilla::ipc::MessageChannel::DispatchInterruptMessage ipc/glue/MessageChannel.cpp:2165 37 libxul.so mozilla::ipc::MessageChannel::DispatchMessage(IPC::Message&&) [clone .cold.487] 38 libxul.so mozilla::ipc::MessageChannel::MessageTask::Run() 39 libxul.so MessageLoop::DeferOrRunPendingTask ipc/chromium/src/base/message_loop.cc:452 40 libxul.so MessageLoop::DoWork ipc/chromium/src/base/message_loop.cc:535 41 libxul.so base::MessagePumpForUI::HandleDispatch ipc/chromium/src/base/message_pump_glib.cc:266 42 libxul.so WorkSourceDispatch ipc/chromium/src/base/message_pump_glib.cc:108 Ø 43 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46d45 Ø 44 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x8642f Ø 45 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86415 Ø 46 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 47 libc-2.15.so libc-2.15.so@0xff538 Ø 48 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 49 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86415 Ø 50 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 51 libxul.so base::MessagePumpForUI::HandleDispatch ipc/chromium/src/base/message_pump_glib.cc:278 Ø 52 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46c08 Ø 53 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf7ff3 Ø 54 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x470e4 Ø 55 libpthread-2.15.so libpthread-2.15.so@0x9c38 Ø 56 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x86955 Ø 57 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x54a0f Ø 58 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0xf8593 Ø 59 libglib-2.0.so.0.3200.4 libglib-2.0.so.0.3200.4@0x46efa
What is the current profile name?
This can possibly happen if there are uncommon characters in the profile name.
- Bug 1420124 - Check profile name before use them at DBus strings
You can create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Thanks for the suggestion but unfortunately it had no effect. The firefox v61 profile manager starts OK and creates a new profile but when I exit the manager and start the browser with the new profile I see the same undefined symbol error.
If I grep in libdbus for the dynamic symbol it comes up empty:
- Bulleted list itemnm -D /lib/i386-linux-gnu/libdbus-1.so.3 |grep validate_bus_name
But if I grep libxul it shows dbus_validate_bus_name as an unresolved import.
This looks like firefox 61 needs a different (later) libdbus. This is a logic problem in firefox 61 which should be dynamically loading the dbus library and resolving the entry point at runtime. Either that or the version 61 system requirements are wrong.
Hi, where did you download from ? Some times who ever has it on website screws up. You can always try one from here if it does what it is suppose to for your flavour.
Thanks for help but still the same problem no matter what version I choose.
This is a libxul build problem. Beginning with v61 it imports dbus_validate_bus_name which is not available in the libdbus from Ubuntu 12.04 :-( This is a significant step to drop support for this OS. I have tried with an Ubuntu 14.04 LTS VM and that works OK.