After updating to FireFox Quantum 57.0.2 I can no longer print to any printer or PDF without receiving the error, "An Error Occurred while printing".
My FireFox and everything was running fine until I updated to the latest (57.0.2) and now I cannot print anything to anywhere, printers or PDF's. I have tried Resetting the printer, Uninstalling FireFox and making sure everything related is also gone and reinstalling it including the profile. My other browsers work just fine, only FireFox was affected. This is driving me crazy please help me fix it. I am using AVIRA Free AntiVirus and the Windows Firewall.
Thank You.
All Replies (2)
Well since have things already and have uninstalled try doing it this way please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer
If still have issues please create a new Profile and Test :
If it is your Profile that is the issue then follow up with :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please let us know if this solved your issue or if need further assistance.
Shadow110 द्वारा सम्पादित
I have removed any residue of Mozilla FireFox in Program folders, removed the profile to create a new one, restarted the computer, Cleaned up any residue left over with Disk Clean Up and I still have this issue.