Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 7 प्रत्युत्तर
  • 3
  • 6 views
  • के द्वारा अंतिम प्रतियुतर Saad Shamsaee

more options

my Firefox crashes in some heavy websites.when pages is loading finally crashes.

bp-949d4ad8-85a1-49a2-8336-7f7f02140818

my Firefox crashes in some heavy websites.when pages is loading finally crashes. bp-949d4ad8-85a1-49a2-8336-7f7f02140818

चुने गए समाधान

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (7)

more options

Ur fire Fox Version Plz ???

more options

31 final & 33 aurora up to date

more options

this problem start when i cleanup registry for all "Adobe" keys and values and data and then reinstall adobe product again.

more options

Hello, iSaad!


I looked at your crash report, and in the "Crash Reason" section, I got this repsonse, EXCEPTION_ACCESS_VIOLATION_READ. That means some plugins are not allowing you to read the site, and it crashed from requesting to many times. I will view your plugins, and see if there is an plugins that are blocking you from reading it.


Thanks,

Ryan Weaber.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

चयनित समाधान

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.