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Firefox crashes

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I updated it, and now it crashes instantly. All I wanted to do was restart my computer to clear the memory, and this automatic update is now causing all these issues.

I updated it, and now it crashes instantly. All I wanted to do was restart my computer to clear the memory, and this automatic update is now causing all these issues.

השתנתה ב־ על־ידי cor-el

כל התגובות (1)

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: