חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ransom demand "You're trying to access www.facebook.com pay 50.00 gold to access for 30.00 minutes

  • 7 תגובות
  • 0 have this problem
  • 18 views
  • תגובה אחרונה מאת LjD

more options

how do I remove

how do I remove
צילומי מסך מצורפים

פתרון נבחר

Thank you for sharing the screenshot showing the text "sitekeeper". Maybe you have this add-on installed:

https://addons.mozilla.org/firefox/addon/habitica-pomodoro-sitekeeper/

You can use the Extensions button to manage installed add-ons, including disabling and removing them.

Read this answer in context 👍 1

כל התגובות (7)

more options

Not a Firefox issue but site issue that one needs to contact FB support to find out why it's happening.

more options

Does this happen with all FB pages ?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the of the others do not work properly.

See "Firefox connection settings":

You can do a malware scan just to be sure.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose, make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website, data for that website will be saved once again.

more options

I don't know if it happens with all FB pages, it has happened with more than one. I already ran malwarebytes, nothing. It is some kind of overlay. I included a screenshot with the script. I don't know enough to figure out the help instructions.

more options

Did you try to contact FB support and show them the screenshot error as that should be whom you contact for them to track down the issue on their site.

more options

פתרון נבחר

Thank you for sharing the screenshot showing the text "sitekeeper". Maybe you have this add-on installed:

https://addons.mozilla.org/firefox/addon/habitica-pomodoro-sitekeeper/

You can use the Extensions button to manage installed add-ons, including disabling and removing them.

more options

Sorry, forgot to link the article on the Extensions button: Manage your extensions using the extensions button in the toolbar.

more options

Thank you. You are supposed to activate the pomodoro first so I don't know why it did it anyway.