חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crashed at the end of every download

  • 4 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת NemesisR4

more options

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the computer.

I wonder if this was due to hardware or software error? I recently renewed some computer parts.

Crash report: https://crash-stats.mozilla.org/report/index/b48749b1-d5f4-40fa-8ccb-34c9a0211128#tab-details

Any help would be greatly appreciated. Thanks!

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the computer. I wonder if this was due to hardware or software error? I recently renewed some computer parts. Crash report: https://crash-stats.mozilla.org/report/index/b48749b1-d5f4-40fa-8ccb-34c9a0211128#tab-details Any help would be greatly appreciated. Thanks!

כל התגובות (4)

more options

Do you have any other recent crash reports?

bp-b48749b1-d5f4-40fa-8ccb-34c9a0211128 Signature: CWinHttpProxyCounters::InitializeGlobalCounters

Uptime 102 seconds (1 minute and 42 seconds)

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

Thanks for your replies, I did what you said, no new crash for now. If it crashes again, I'll post a crash report.