Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Here we go again! Firefox 54 installed itself today and Trusteer Rapport stopped working!!

  • 1 תגובה
  • 2 have this problem
  • 2 views
  • תגובה אחרונה מאת Paul

firefoxfrustrate
firefoxfrustrate
more options

Every time Firefox updates the Trusteer icon disappears from the address bar and so I can't protect new websites. This has been going on for years and there appears to still be no effective liaison between Mozilla and Trusteer. With all the current emphasis re web security you would think that this ongoing problem would be a priority for Mozilla to sort out - apparently not!

Every time Firefox updates the Trusteer icon disappears from the address bar and so I can't protect new websites. This has been going on for years and there appears to still be no effective liaison between Mozilla and Trusteer. With all the current emphasis re web security you would think that this ongoing problem would be a priority for Mozilla to sort out - apparently not!

כל התגובות (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

As an open source organisation, we put a large amount of our future plans for Firefox and other Mozilla software projects in the open for people to see and, crucially, for third parties to configure their software to work with Firefox.

I understand that the method used by this software to work with Firefox is no longer support by Firefox as it causes crashes and hurts Firefox's ability to open web pages. We understand that they are working to reconfigure their software, but at the present time I do not know when that might be available.

I hope that this helps.