Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

can't uninstall-program says firefox is running but i get no browser

  • 1 תגובה
  • 2 have this problem
  • 2 views
  • תגובה אחרונה מאת FredMcD

Gailpw
Gailpw
more options

clicking on firefox does not bring up a browser. tried to uninstall but firefox says program is already running. But I have no browser. I just want firefox OFF my computer, I am tired of the slow speed and now the inability to remove the program.

clicking on firefox does not bring up a browser. tried to uninstall but firefox says program is already running. But I have no browser. I just want firefox OFF my computer, I am tired of the slow speed and now the inability to remove the program.

כל התגובות (1)

FredMcD
FredMcD
more options

Rebooting the computer should close any program.


Firefox is running, but no visible window? https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles

Search for the above files. Then rename or delete them. Restart Firefox.