Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

thurderbird freezes when lauched using windows 8.1

  • 3 תגובות
  • 2 have this problem
  • 17 views
  • תגובה אחרונה מאת Wayne Mery

kpreston247
kpreston247
more options

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

פתרון נבחר

Please start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

Read this answer in context 👍 0

כל התגובות (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

פתרון נבחר

Please start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

kpreston247
kpreston247 Question owner
more options

kpreston247 said

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

Thanks Wayne. Starting Thurderbird in safe mode worked. However is different in starting in safe mode vs reg mode? Thanks.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please disable acceleration at tools, options, advanced, general and restart

Better?