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I can't see videos, digital magazines or some gadgets(?).

  • 2 תגובות
  • 4 have this problem
  • 53 views
  • תגובה אחרונה מאת stankoprowski

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I can't see YouTube videos, digital magazines or some gadgets(?). I'm not a nerd but I can follow most instructions. I believe I have the latest FireFox. This appears to be a FireFox problem as everything works in IE and I haven't tried Chrome. I've restarted and turned off hardware acceleration. One of the digital magazines gave me a work-around where I basically removed and reinstalled Adobe Air and that seems to have solved the problem for their magazine only. Gadgets like Accuweather and a Dilbert cartoon don't show in ighome while everything else appears fine. I prefer FireFox but I'm not smart enough to fix it and I don't need another challenge in my life. I want to run applications that don't work in FireFox at the moment. I'd rather not change browsers but that's a simple fix.

I can't see YouTube videos, digital magazines or some gadgets(?). I'm not a nerd but I can follow most instructions. I believe I have the latest FireFox. This appears to be a FireFox problem as everything works in IE and I haven't tried Chrome. I've restarted and turned off hardware acceleration. One of the digital magazines gave me a work-around where I basically removed and reinstalled Adobe Air and that seems to have solved the problem for their magazine only. Gadgets like Accuweather and a Dilbert cartoon don't show in ighome while everything else appears fine. I prefer FireFox but I'm not smart enough to fix it and I don't need another challenge in my life. I want to run applications that don't work in FireFox at the moment. I'd rather not change browsers but that's a simple fix.

כל התגובות (2)

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Hello, stankoprowski, and thanks for contacting Mozila Support.

This seems like a Flash problem, have you ensured that you have the latest version? If not, you can download it here:

http://get.adobe.com/flashplayer/

If the problem persists, please contact us again.

השתנתה ב־ על־ידי FJM8

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That was quite simple. Thank-you very much for your assistance.