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  • Amsa ta ƙarshe daga Paul

John
John
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Occasionally a news item's graphics presentation will not display the pertinent data just blank inside windows. So I cannot read the embedded images and comments. I cannot find a setting to allow exceptions to this restriction. Help someone?

Occasionally a news item's graphics presentation will not display the pertinent data just blank inside windows. So I cannot read the embedded images and comments. I cannot find a setting to allow exceptions to this restriction. Help someone?

All Replies (3)

Paul
Paul
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  • Top 10 Contributor
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Hi

Are you using any add-ons in Firefox for Android?

What level of enhanced tracking protection do you have set?

John
John Mai mallakar tambaya
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Hello Paul

Thank you for the response. I have not implemented any addons to my Android devices (Samsung phone and Samsung Tablet). Strangely enough I have added AdBlocker Ultimate on my Windows laptop, but viewing the same page does not prevent the graphics from appearing.

On the Samsung tablet, where i am facing the problem, the Enhanced Tracking Protection is on - Standard. I note that there is an exceptions option. As a non-tech perhaps you can offer me some advice on how to use this properly?

I use Bitdefender Total Security and NordVPN on all my devices.

Paul
Paul
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  • Top 10 Contributor
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Could you try turning off Bitdefender and NordVPN on the tablet?

Those apps intercept web traffic and I think they may be causing the issue that you are seeing.