Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I'm not able to create shorcuts on the desktop for web sites

  • 5 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga GerardoPcp04

more options

I have a Samsung Galaxy S3 Neo android 4.4.2 with Firefox 68 . I'm able to create shortcuts to websites on the desktop using the typical way ... 3 dots, page, create shortcut . This phone is old and I'm going to give it up . I bought a new Xiaomi Pocophone F1 with Android v.8.1 . I installed Firefox v.68 . I tried to create a shortcut using the same way and a message appeared telling me the app had no enough permissions . I gave all the permissions to Firefox, even automatic start, and of course, the ability ro create shortcuts . I turn off and on the phone . I tried again to create the shortcut inside Firefox, ... the display of Firefox dissapears ( that is normal ) and the desktop appears, but no shortcut to the visited web site has been created . I come back to Firefox ( I have the icon in the bottom, just beside phone, sms, apps box ) and I can see the same web site . Of course, I tried different web sites . I have no add-on installed . I have 8 screens in my desktop and I have left space enough in each one for creating the shortcut . I tried with the native internet browser of the phone, but this one hasn's the feature of creating shortcuts . I have not tried with Chrome ( always installed inside Android ) because I don't want to accpet all those terms but I have checked its permissions and really it has less permissions than Firefox ( I gave it all possible permissions ) . Any suggestion ? .

I have a Samsung Galaxy S3 Neo android 4.4.2 with Firefox 68 . I'm able to create shortcuts to websites on the desktop using the typical way ... 3 dots, page, create shortcut . This phone is old and I'm going to give it up . I bought a new Xiaomi Pocophone F1 with Android v.8.1 . I installed Firefox v.68 . I tried to create a shortcut using the same way and a message appeared telling me the app had no enough permissions . I gave all the permissions to Firefox, even automatic start, and of course, the ability ro create shortcuts . I turn off and on the phone . I tried again to create the shortcut inside Firefox, ... the display of Firefox dissapears ( that is normal ) and the desktop appears, but no shortcut to the visited web site has been created . I come back to Firefox ( I have the icon in the bottom, just beside phone, sms, apps box ) and I can see the same web site . Of course, I tried different web sites . I have no add-on installed . I have 8 screens in my desktop and I have left space enough in each one for creating the shortcut . I tried with the native internet browser of the phone, but this one hasn's the feature of creating shortcuts . I have not tried with Chrome ( always installed inside Android ) because I don't want to accpet all those terms but I have checked its permissions and really it has less permissions than Firefox ( I gave it all possible permissions ) . Any suggestion ? .

All Replies (5)

more options
more options

Introduje la pregunta en el foro en español y luego intenté ponerla en el foro de inglés, pero la repetí en el mismo foro, cosas de novatos . De todas formas, el que se me diga que la pregunta está repetida no me ayuda a resolver mi problema . Hoy he desinstalado la app completamente y la he vuelto a instalar, otorgando todos los permisos posibles antes de abrirla y el problema sigue igual . Agradecería alguna ayuda . Gracias .

more options

Estimado sea paciente, el foro es atendido por colaboradores en su tiempos libres, no me has dado el tiempo para escribir en las 3 preguntas que realizaste en el mismo foro. Si quieres escribe también en el foro en Ingles, puedes conseguir alguien mas experto allí. En español seguimos la consulta en: https://support.mozilla.org/es/questions/1273876 Gracias

more options

Que alguien cierre esto como no resuelto, por favor . A mí no me da ninguna opción aquí para hacerlo y nadie contesta y no tiene tanta importancia . En vez de crear accesos directos en el escritorio, añado los sitios web a favoritos y cuando ya no los necesito, los borro . Gracias .

more options

Hola, Deberías tener la opción de colocar la consulta como resuelta, quizás te falta primero marcar algún mensaje como solución. ¡Saludos!