Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have just update an Alcatel one touch fire to version 1.3 (firefox OS) and marketplace doesn't load any more

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga elkabaki

more options

I have just update an Alcatel one touch fire to version 1.3 (firefox OS). Rigth after installation complete and restart, Marketplace App didn't load at all. It only showed a blank page and the exit button (x) that did not do anything. I've also tried to access Marketplace from the preinstalled browser (firefox) but the result was the same. Email didn't work also. A message that a secure connection to server imap.googlemail.com was not possible and that the certificate is invalid, appeared (something like that because it is in greek). How can I fix these problems? Else how can I rll back to previous version (1.2)?

I have just update an Alcatel one touch fire to version 1.3 (firefox OS). Rigth after installation complete and restart, Marketplace App didn't load at all. It only showed a blank page and the exit button (x) that did not do anything. I've also tried to access Marketplace from the preinstalled browser (firefox) but the result was the same. Email didn't work also. A message that a secure connection to server imap.googlemail.com was not possible and that the certificate is invalid, appeared (something like that because it is in greek). How can I fix these problems? Else how can I rll back to previous version (1.2)?

Mafitar da aka zaɓa

hello, can you check that your system clock, date & time are still set correctly?

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

more options

Zaɓi Mafita

hello, can you check that your system clock, date & time are still set correctly?

more options

thnx, that was it! Time was OK that why I didn't see it, but date was set to 1/6/2014.