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Trying to RETURN to Firefox

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  • Amsa ta ƙarshe daga Michael Verdi

eejay
eejay
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Trying to return to Firefox BUT, it will not let me in. Will Firefox contact me, they won't even send me a new password! XXX-XXX-XXXX

Phone number removed by moderator Andrew. Please do not post sensitive and private information. See Forum Rules and guidelines for more info.

Trying to return to Firefox BUT, it will not let me in. Will Firefox contact me, they won't even send me a new password! XXX-XXX-XXXX ''Phone number removed by moderator Andrew. Please do not post sensitive and private information. See [[Forum Rules and guidelines]] for more info.''

An gyara daga Andrew

All Replies (1)

Michael Verdi
Michael Verdi
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Sounds like you've set a master password. This is stored in Firefox - we don't have access to this (for your privacy) so we can't retrieve for you. To reset your password:

  1. Open the Android settings app
  2. Go to Apps and find Firefox
  3. Tap on Firefox
  4. In the Firefox app info screen, tap "Clear data"

For more info about the master password, see Using Master Password on Firefox for Android

Let me know how it goes,
Michael