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Firefox 29 will not print on my hp printers, laserjet1020, and photosmart c4780

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  • 4 have this problem
  • 2 views
  • Last reply by kosai19

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In previous versions of Firefox, printing with my HP Photosmart c4780 and Laser Jet 1020 worked fine. Now all that happens is the page feeds. The pages are blank.

In previous versions of Firefox, printing with my HP Photosmart c4780 and Laser Jet 1020 worked fine. Now all that happens is the page feeds. The pages are blank.

Chosen solution

Hi k9ahl,

Can you explain if this happens with all pages or just PDF files opened with Firefox 29.0? If it is from PDF files I've been informed that this a know bug that will be fixed by an update released Friday morning pacific time.

I hope this helps.

Best regards.

Kosai

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Chosen Solution

Hi k9ahl,

Can you explain if this happens with all pages or just PDF files opened with Firefox 29.0? If it is from PDF files I've been informed that this a know bug that will be fixed by an update released Friday morning pacific time.

I hope this helps.

Best regards.

Kosai

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The problem is just on pdf files, I just checked, Thanks for the headsup.

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You're welcome... glad that I could help!

Kosai