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After upgrading to TB 24.4, my Verizon.net pop account no longer works. How to fix?

  • 6 replies
  • 5 have this problem
  • 1 view
  • Last reply by Psi5

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Use TB to access my work, gmail, and verizon accounts. First two are IMAP, last one is pop. After upgrading to 24.4, I can no longer access the pop account. What gives? Any solutions?

Use TB to access my work, gmail, and verizon accounts. First two are IMAP, last one is pop. After upgrading to 24.4, I can no longer access the pop account. What gives? Any solutions?

Chosen solution

That's the correct way.

Try to disable your anti-virus s/w prior to deleting the account.

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All Replies (6)

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What happens when you try get emails?

Did you try Repair the Inbox:

  • Click with right button mouse on Inbox >> Properties >> Repair Folder

Did you try compact your folders:

Did you try add again your account?

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Repairing and compacting made no difference. I tried deleting the account but the account options box freezes. I renamed the account to another name and then added the account again. The new one works (thanks) but I still cannot delete the old one. Any time I try to delete it. TB freezes.

I suppose I can live with a dead account in my inbox folder but it is irritating and I would like to be able to delete the old one.

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How are you deleting the account?

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Tools > Account Settings > Account Actions > Remove Account.

Is there another way?

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Chosen Solution

That's the correct way.

Try to disable your anti-virus s/w prior to deleting the account.

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Thanks. Turning off my security software allowed the account to be deleted. Problem solved!