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Firefox crashes my whole computer when on facebook.WHY ?

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When on facebook playing a game or just clicking on links my computer goes down.Only on facebook other wise firefox works good.

When on facebook playing a game or just clicking on links my computer goes down.Only on facebook other wise firefox works good.

All Replies (4)

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Would you please go to about:support in your address bar, and copy and paste the information from there into this thread?

Also, you can try doing a few things.

If you download Firefox 10.0.2 from www.getfirefox.com, does it still cause the crash? (there is a bug in Firefox 11 beta right now that might be causing this).

If you want to stay on Firefox 11 beta, try [your graphics driver], see if that makes a difference.

Finally, read the Disable Hardware Acceleration portion of the above link. Try to disable Hardware acceleration for Firefox.

If these work, then it is a known issue in Firefox 11 beta. I would recommend either going back to Firefox 10.0.2 until Firefox 11 is released, or using one of these fixes until the update is released.

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This started in version 10.0.2 was hoping beta would solve.Had to roll back graphics drivers last time i updated.

 Application Basics
       Name
       Firefox
       Version
       11.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       Road Runner Community Toolbar
       3.10.0.1
       true
       {e4878b45-e2c0-4307-b6e8-734922f92f5b}
       Test Pilot
       1.2
       true
       testpilot@labs.mozilla.com
       CA Anti-Phishing Toolbar
       2.0.0.257
       false
       caaphishtoolbar@ca.com
       DivX Plus Web Player HTML5 
       WinZip Courier
       3.5
       false
       {74c841e3-b59f-479e-8d7a-e26a942a87c8}
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind
       true
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.rr.com/
       browser.startup.homepage_override.buildID
       20120305181207
       browser.startup.homepage_override.mstone
       rv:11.0
       browser.tabs.loadInBackground
       false
       dom.disable_open_during_load
       false
       dom.disable_window_flip
       false
       dom.ipc.plugins.timeoutSecs
       1
       extensions.lastAppVersion
       11.0
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1331059852
       places.history.expiration.transient_current_max_pages
       104858
       privacy.cpd.offlineApps
       true
       privacy.cpd.siteSettings
       true
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.OCSP.disable_button.managecrl
       false
       security.default_personal_cert
       Select Automatically
       security.disable_button.openCertManager
       false
       security.disable_button.openDeviceManager
       false
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       ATI Radeon HD 4800 Series
       Vendor ID
       0x1002
       Device ID
       0x9462
       Adapter RAM
       1024
       Adapter Drivers
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
       Driver Version
       8.791.0.0
       Driver Date
       10-26-2010
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7601.17563)
       ClearType Parameters
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
       WebGL Renderer
       Google Inc. -- ANGLE (ATI Radeon HD 4800 Series            ) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
       GPU Accelerated Windows
       1/1 Direct3D 10
       AzureBackend
       direct2d

Modified by Waterdog234

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If you go to this link: http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx and download and install the most up to date version of your graphics driver (I assumed you were on a desktop, if you are running a laptop the driver will be http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx. Does that help you? Also, do any of the links I provided help you out?

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Ok so i uninstalled beta updated drivers thru your link reinstalled firefox 10.0.2 signed into facebook clicked on one link and down she went.