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Firefox exits full-screen mode randomly for no apparent reason.

  • 3 replies
  • 23 have this problem
  • 3 views
  • Last reply by cor-el

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Regardless of the website I am on, whenever I am watching a video in full-screen mode, it will randomly exit out of fullscreen and I have to change it back to fullscreen constantly.

Regardless of the website I am on, whenever I am watching a video in full-screen mode, it will randomly exit out of fullscreen and I have to change it back to fullscreen constantly.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 👍 4

All Replies (3)

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Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

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Thank you so much cor-el! It was the theme I was using! I would never have thought the theme. I was disabling and deleting extensions like crazy. Thank you so much!

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You're welcome