Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox won't open when I click on it.

  • 2 replies
  • 97 have this problem
  • 14 views
  • Last reply by zebebu

more options

I click on both the icon in the dock and in the apps folder. When I click on the icon in the dock it bounces a couple of times and then nothing, it doesn't open and no white dot appears like they do on open apps in the dock. I am running the latest Mac OS. After having this happen I updated my software and downloaded at new version of Firefox off the web but the same thing happens. I have not downloaded anything in the last week and have been using firefox up until today.

I click on both the icon in the dock and in the apps folder. When I click on the icon in the dock it bounces a couple of times and then nothing, it doesn't open and no white dot appears like they do on open apps in the dock. I am running the latest Mac OS. After having this happen I updated my software and downloaded at new version of Firefox off the web but the same thing happens. I have not downloaded anything in the last week and have been using firefox up until today.

All Replies (2)

more options

So, ...I have this problem, too, since today. Any solutions yet? Thanks, Regina

more options

okay I threw away my profile for firefox in library/application support/firefox and now it opens, a corrupt file apparently. Sorry for my tardy reply, sounds like you may have solved it, but I figured this might help someone else.