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Firefox stopped loading websites and gives a Secure Connection Failed error code.

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  • 1 has this problem
  • 14 views
  • Last reply by cor-el

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Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

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You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":