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Unable to send emails.

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by david

ruthknox52
ruthknox52
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My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP. The authentication method is ordinary password, but I can't find anywhere to check the password.

Chosen solution

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

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All Replies (3)

david
david
  • Top 10 Contributor
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Chosen Solution

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

ruthknox52
ruthknox52 Question owner
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so grateful David. That worked! Ruth

david
david
  • Top 10 Contributor
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You're very welcome. I was glad to assist.