Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox freezing after update to 96.0

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Andrew80

Andrew80
Andrew80
more options

My Firefox updated to 96.0 yesterday. Since then it freezes frequently apparently checking for updates; no pages load during the freeze. After some time it decides it is up to date and Firefox starts working again, only to start checking for updates again after a few minutes and freezing again. A second installation on a laptop (also Windows 10) is behaving exactly the same. How do I resolve this? Thank you.

My Firefox updated to 96.0 yesterday. Since then it freezes frequently apparently checking for updates; no pages load during the freeze. After some time it decides it is up to date and Firefox starts working again, only to start checking for updates again after a few minutes and freezing again. A second installation on a laptop (also Windows 10) is behaving exactly the same. How do I resolve this? Thank you.

All Replies (1)

Andrew80
Andrew80 Question owner
more options

Sorry, I have found another thread on this already.