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Firefox is crashing in my Windows 10

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by TyDraniu

nlbtomtec
nlbtomtec
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In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed.

I've restarted the computer

I have no problem with other software like google chrome.

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed. I've restarted the computer I have no problem with other software like google chrome.

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
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  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.