Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random pages do not load correctly

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

more options

Random pages do not load correctly. Sometimes pictures are obscured by a series of small green boxes or partially or wholly covered by a green box. The text appears in these instances as either pink/purple or garbled. I have checked and rechecked all available help in the support section and followed all the suggestions. I have completely removed and reinstalled Firefox three times.

I'd like to keep Firefox as my primary browser. Please help!

Random pages do not load correctly. Sometimes pictures are obscured by a series of small green boxes or partially or wholly covered by a green box. The text appears in these instances as either pink/purple or garbled. I have checked and rechecked all available help in the support section and followed all the suggestions. I have completely removed and reinstalled Firefox three times. I'd like to keep Firefox as my primary browser. Please help!
Attached screenshots

Chosen solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?