Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Firefox Sync Recovery Keys & Two-Factor Authentication

  • 1 reply
  • 4 have this problem
  • 16 views
  • Last reply by Paul

more options

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

All Replies (1)

more options

Hi

I am sorry, but without your two factor token or your recovery codes, you will not be able to access your Firefox account. For the benefit of your security and privacy, we do not have any way to access your account.