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When i try to download silverlight it states an unsuccessful download

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tesa2005
tesa2005
jeporavorãve

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

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cor-el
cor-el
  • Moderator
jeporavorãve

Try:

tesa2005
tesa2005 Porandu apoha
jeporavorãve

Still doesn't want to download.

cor-el
cor-el
  • Moderator
jeporavorãve

Can't you download and save the Silverlight installer from this page?

tesa2005
tesa2005 Porandu apoha
jeporavorãve

unable to download from the microsoft site.

cor-el
cor-el
  • Moderator
jeporavorãve

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

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