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The scroll bar for Firefox cannot be controlled by the mouse, the only way I can scroll is with the arrow keys, help!!

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I have a brand new Dell Alienware laptop running Windows 7 and I just installed the latest Firefox browser. My problem is that the scroll bar for the browser does not work when using the mouse... the mouse cannot control the scroll bar either by clicking the up or down arrow or by dragging the bar with the mouse. The only way for me to scroll using Firefox is to use the arrow keys on my keyboard.

I have a brand new Dell Alienware laptop running Windows 7 and I just installed the latest Firefox browser. My problem is that the scroll bar for the browser does not work when using the mouse... the mouse cannot control the scroll bar either by clicking the up or down arrow or by dragging the bar with the mouse. The only way for me to scroll using Firefox is to use the arrow keys on my keyboard.