We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

1. On the keyboard, press [Windows] + [R]. This should bring up a Run window that contains a text field.
2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
5. Open the most recent 5 files with a text editor and copy the IDs.
6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Crash ID: bp-1e545c8b-0b8c-4286-9178-63fbd0240105

See also:

• https://www.google.com/search?sa=N&num=100&q=0xc0000022

Hello

Thank you for the replies. I tested the proposed tool, but I stopped when needed to register.

I did some other testing too after reading and following this post: https://answers.microsoft.com/en-us/windows/forum/all/the-application-was-unable-to-start-correctly/e06ee08a-26c5-447a-80bd-ed339488d0f3

• uninstall FireFox
• remove all FireFox profiles
• command line interface (run as Adminisistrator)
• sfc /scannow
• DISM /Online /Cleanup-Image /RestoreHealth
• reinstall FireFox using run as Administrator => 0xc0000022 poped up
• install FireFox again uisng run as Administrator => FireFox starts and I can open pages
• restart FireFox not using run as Administartor => I cannot open any page.. All blank, even FireFox settings is not working
• restart FireFox using run as Administrator => I can use FireFox

This means there is must be an issue with user permissions on FireFox install routine

Hello

Thank you for the replies. I tested the proposed tool, but I stopped when needed to register.

I did some other testing too after reading and following this post: https://answers.microsoft.com/en-us/windows/forum/all/the-application-was-unable-to-start-correctly/e06ee08a-26c5-447a-80bd-ed339488d0f3

• uninstall FireFox
• remove all FireFox profiles
• command line interface (run as Adminisistrator)
• sfc /scannow
• DISM /Online /Cleanup-Image /RestoreHealth
• reinstall FireFox using run as Administrator => 0xc0000022 poped up
• install FireFox again uisng run as Administrator => FireFox starts and I can open pages
• restart FireFox not using run as Administartor => I cannot open any page.. All blank, even FireFox settings is not working
• restart FireFox using run as Administrator => I can use FireFox

This means there is must be an issue with user permissions on FireFox install routine

What version of Win11? If Pro, can you fire up Windows Sandbox and see if you have the same issues in the VM? https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ This will let you know if TotalAV is the issue or not.

You can also disable or uninstall it and see if Firefox works.

if TotalAV might be the issue, how come I can use FireFox when I run it as Administrator

Here are some steps you can try to resolve the issue:

1-Run Firefox as Administrator:

   Right-click on the Firefox shortcut or executable and choose "Run as administrator." This ensures that Firefox has the necessary permissions to function correctly.

2-Check Windows Defender or Antivirus Settings:

   Sometimes security software may interfere with the installation and operation of applications. Ensure that Windows Defender or any other antivirus software is not blocking Firefox.

3-Check Windows File and Folder Permissions:

   Ensure that your user account has the necessary permissions for the Firefox installation directory. Right-click on the Firefox folder, go to "Properties," and navigate to the "Security" tab to check and adjust permissions.

4-Run System File Checker:

   Open Command Prompt as administrator and run the following commands:
               sfc /scannow
               dism /online /cleanup-image /restorehealth

5- Create a New Windows User Account: Sometimes user profiles can get corrupted. Create a new user account on Windows and see if Firefox works correctly in that account.

6- Check for Windows Updates: Make sure your Windows 11 is fully updated, as certain system updates might address compatibility issues.

if TotalAV might be the issue, how come I can use FireFox when I run it as Administrator

That's why you need to test... Disable TotalAV, reboot, and see what happens like this user. https://support.mozilla.org/gl/questions/1402769

I tried all options..

• uninstall TotalAV and reboot
• Run FireFox => issue is persistent
• uninstall and reinstall FireFox => issue is persistent

Great. Windows home or pro? If Pro, can you fire up Windows Sandbox and see if you have the same issues in the VM? https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

In Sandbox I can install FireFox without facing Error 0xc0000022 I can run FireFox

But what user is used?

Hello

I solved my issue. As this is a new LapTop and installation was not complete, I did a factory restore and reinitialized the Laptop.

After fresh installation, applying all updates and installing TotalAV, i did not encounter any issue. Installation finished without Error 0xc0000022. FireFox is running even without "run as Administrator"